At Home reviews

2.8

34% would recommend to a friend

(1,253 total reviews)
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Brad Weston

32% approve of CEO

24% positive business outlook

At Home has an employee rating of 2.8 out of 5 stars, based on 1,253 company reviews on Glassdoor which indicates that most employees have an average working experience there. The At Home employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

During my time at the company, growth and returns were steady. Lee Bird is always able to make the shareholders happy, and knows how to run a business. The employee benefits were decent. The people in the trenches are good folks, and will do anything in their power to help you.

Cons

There is an incredible lack of communication between the different business units. The culture is very reactive and stressful, with very little direction. I worked in Information Technology building their infrastructure. Often, employees would be retasked from major projects to address the "flavor of the hour" issues, and there would be a complete lack of understanding regarding why the projects just weren't getting done. Micromanagement is the norm, directors don't trust the employees they hire, and directors tend to slam their fists on tables and throw literal fits, yelling at direct or indirect reports publically or in meetings, and become aggressive and vindictive towards employees when they disagree with the way forward. This never happened to me personally, but I witnessed it happening to others on numerous occasions - even to managers. The generally unprofessional behavior was amplified when a new CIO joined the company, presumably due to stress. HR has been notified on several occasions, both predating and postdating my employment, about problems and have not done anything to address those issues. Legitimate issues are being actively hidden from C-Level management in an effort to trick C-Level management into thinking that they have an effective and professional senior management team. In reality, at least in IT, they're basically all the boss from the Dilbert cartoons with a few key exceptions. In infrastructure IT at least, there is no investment into their employees. Director level management creates roadblocks and changes deliverables and requirements constantly to make it more difficult for employees to go to industry conferences or get training. Training budget is first-come first-serve, and in my experience the infrastructure group gets last pick which leaves no budget left after application development schedules their training. The requirements for submitting for training or conference money changes between departments, which feels a lot like favoritism. I could go on for days here, but what you see above were the main reasons for my departure. The bottom line is, don't work here until their management layer is fixed. It's not worth the headache.

1.0
Jul 11, 2018
Recommend
CEO approval
Business Outlook

Pros

25% Employee Discount. Some nice associates.

Cons

Perverse managerial spying, overwork/underpay. Company behaved as though everyone were fair game for an open bag search. (If they happened in Vegas maybe they should have stayed there.) If you are a teenager maybe you'd like the atmosphere. (It's like being the skinny kid in the locker room in high school all over again.) A popularity contest atmosphere, bordering on threatening-like, was the norm. Ludicrous work expectations. Ludicrous time demands. Safety violations, revolving door employees. Foul-mouthed, perverse, abusive, harassing workplace. Far too little for far too much expected--including respect. Bring your "Do Not Disturb" sign if you're signing on with this comp.

2.0
Sep 12, 2017

Very rocky and expanding too quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

25% discount customers are generally cool If you want hours, you'll get them.

Cons

Skeleton crew, low pay, insufficient inventory system, corporate/management doesn't pay attention to you unless you screw up, inability to do your paycheck correctly, returns system is tedious, and finally.... Their new store credit card that doesn't work half the time in lookup. I seriously kept getting calls to come in 6 days/week for 3 weeks straight. I was asked to come in early, then stay until closing which was the entire time they were open. They don't discipline employees who call out excessively, or just no call/no show. The dumbest thing is how they put furniture and other things on shelves over 20 feet up, then don't give you a special lift to put it up/get it down.

Viewing 40 - 42 of 1,253 Reviews

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