At Home reviews

No organization from corporate level to store level, Constantly changing merchandise because there is no direction for product arriving or placement of products. Pay is well below industry standards and no raises given. Always short staffed. i was in a lead position on the operations side of store, being one of two full-time employees which are non management. Watched managers reduce hours of associates they do not like to 10 hours a week until they quit. Company could care less about its employees in non-leader roles. Majority of product is cheaply made and way overpriced, At Home used to be Garden Ridge which was known to treat employs terrible Everyone is micromanaged to the point you scratch your head and ask do I really have to send a email to corporate to do this?.....Only recommend working for this company temporarily as a stepping stone to a real career.

Worst key holders of any retail environment that I've ever worked in. The key holders are completely lazy and do not actually want to do associate level work. This is not Corporate America! This is a RETAIL store where a key holder is an actual associate with more authority. The key holders are great at standing back and passing off their job on to the part time associates. They would be working smarter by having key holders do what they're paid to do and that is unpacking boxes, stocking shelves and rearranging displays-while the associates are actually available to assist the customers. Constant complaints from customers that they "couldn't find anyone" to help them make their purchase. That's because the key holders are standing around wasting time and trying to come up with ways to pass their work off on to the associates. They should be doing "go backs", jumping on the registers, assisting customers and all the things that the associates do, while at the same time as turning keys and responding to customer complaints. Additionally, the offering of work hours is completely based on favoritism. There's no point in going the extra mile if it's not going to make a difference in the amount of work hours that you will receive. If you're not a favorite or friends with the Customer Support Manager--expect to only get about 10 hours per week. There's also no creativity when it comes to where you're placed in the store. They stick you on register every single shift or you're on the floor every single shift--which isn't fair. Floor workers shop, walk around chatting, or do nothing for about half of their shift and then wait until one hour before close to start doing go backs. They neglect the people on the registers and rarely offer you any breaks or meal times even though it's corporate policy. Expect to work over five hours and get offered no break (if you're a register worker). While floor workers and just walk off into the bathroom or go outside and smoke with no problem whenever they wish.