At Home reviews

2.8

31% would recommend to a friend

(1,257 total reviews)
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Brad Weston

26% approve of CEO

23% positive business outlook

At Home has an employee rating of 2.8 out of 5 stars, based on 1,257 company reviews on Glassdoor which indicates that most employees have an average working experience there. The At Home employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Nov 24, 2018

Good and Bad

Recommend
CEO approval
Business Outlook

Pros

Flexible hours Pay is above minimum wage

Cons

The customers are incredibly messy, more so than any other place I've worked No standard for where exactly to stock things Little opportunity to move beyond Customer Support Specialist, Operations Support Specialist, or another job that doesn't pay enough to support yourself Not customer service oriented

2.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

During my time at the company, growth and returns were steady. Lee Bird is always able to make the shareholders happy, and knows how to run a business. The employee benefits were decent. The people in the trenches are good folks, and will do anything in their power to help you.

Cons

There is an incredible lack of communication between the different business units. The culture is very reactive and stressful, with very little direction. I worked in Information Technology building their infrastructure. Often, employees would be retasked from major projects to address the "flavor of the hour" issues, and there would be a complete lack of understanding regarding why the projects just weren't getting done. Micromanagement is the norm, directors don't trust the employees they hire, and directors tend to slam their fists on tables and throw literal fits, yelling at direct or indirect reports publically or in meetings, and become aggressive and vindictive towards employees when they disagree with the way forward. This never happened to me personally, but I witnessed it happening to others on numerous occasions - even to managers. The generally unprofessional behavior was amplified when a new CIO joined the company, presumably due to stress. HR has been notified on several occasions, both predating and postdating my employment, about problems and have not done anything to address those issues. Legitimate issues are being actively hidden from C-Level management in an effort to trick C-Level management into thinking that they have an effective and professional senior management team. In reality, at least in IT, they're basically all the boss from the Dilbert cartoons with a few key exceptions. In infrastructure IT at least, there is no investment into their employees. Director level management creates roadblocks and changes deliverables and requirements constantly to make it more difficult for employees to go to industry conferences or get training. Training budget is first-come first-serve, and in my experience the infrastructure group gets last pick which leaves no budget left after application development schedules their training. The requirements for submitting for training or conference money changes between departments, which feels a lot like favoritism. I could go on for days here, but what you see above were the main reasons for my departure. The bottom line is, don't work here until their management layer is fixed. It's not worth the headache.

1.0
Nov 12, 2018
Recommend
CEO approval
Business Outlook

Pros

nothing. like i can’t think of anything that is good here because all of my favorite co-workers have quit due to management. this place has me contemplating suicide at least 4 times a day.

Cons

this place is a con. the whole damn place is a con. the managers are praying for your down fall and you good deeds go unnoticed. this place used to be good, but then the good people left, and the bad people stayed.

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