At Home reviews

2.8

34% would recommend to a friend

(1,254 total reviews)
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Brad Weston

32% approve of CEO

24% positive business outlook

At Home has an employee rating of 2.8 out of 5 stars, based on 1,254 company reviews on Glassdoor which indicates that most employees have an average working experience there. The At Home employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Aug 11, 2015

Customer Support Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, product sells it self, customers are wonderful, more organized.

Cons

Upper management is fair, complaints are racially divided, ave not change the Mistreatment of managers andemployees by upper management. Not enough staff for a big box. Overworked of employees so company can make a profit of labor scales. Only 3 to 4 associates work the floor on a six figure week. Do not go in management unless you are ready to work really really hard. You will not be managing but working. If you are working then who is managing?

2.0
Aug 8, 2015
Recommend
CEO approval
Business Outlook

Pros

25% employee discount, guaranteed 40 hrs a week for full time employees (5 days a week at 8.5 hr days, 30 min for lunch), first to see new merch, benefits, 1 out of my 3 managers are amazing (other 2 are useless), closed on Christmas, Easter, & Thanksgiving, PTO that can accrue and 40 hrs of PTO that will rollover.

Cons

Way understaffed, benefits are there but aren't all that great, pay could be much better, no guaranteed weekends off at all (only if you're lucky enough to get a considerate store director), also strong chances of management having to clopen due to the fact that it's basically swing shifts for customer service (once again unless you have an SD that pays attention when making the schedule), absolutely no chances for overtime (seriously, saw someone get in trouble for being 8 minutes over before), no floor plan for product so everyone's ideas of how it should look gets mashed together, no set-in-stone conditioning plan so the stores are usually a mess, no accountability what-so-ever, pretty stagnant chances of advancement, no set-in-stone plans for sales so you literally find out about them the morning of and have to hurry and get signage out before open of business, corporate tries to make too many physical changes and resets to the stores at once and there's not enough people to do it all AND do their daily jobs, no local advertising so store sales aren't good unless you're in a good location, allotted hours for the store is based on sales and not store needs, corporate tries to have the appearance of deeply caring about employees but never seem to prove it much, no set training guide/time for new employees so a lot of vital info slips through the cracks, lower management basically get scraps for bonuses SD gets biggest cut then the 2 SMs get their cut, then lower management splits what's left (if you get any at all), a lot of corporate decisions make me feel that they have no idea what they're doing, no real incentives for doing good work.

5.0
Aug 4, 2015

csa

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Store is awesome has great staff

Cons

Wished that we closed earlier then 10

Viewing 1183 - 1185 of 1,254 Reviews

Glassdoor has 1,301 At Home reviews submitted anonymously by At Home employees. Read employee reviews and ratings on Glassdoor to decide if At Home is right for you.