Is Atento a good company to work for as a Assistente De Atendimento?

Assistente De Atendimento professionals working at Atento have rated their employer with 3.6 out of 5 stars in 93 Glassdoor reviews. This is a higher than average score with the overall rating of Atento employees being 3.3 out of 5 stars. Search open Assistente De Atendimento Jobs at Atento now and start preparing for your job interview by browsing frequently asked Assistente De Atendimento interview questions at Atento .

Does Atento pay Assistente De Atendimento employees well?

Assistente De Atendimento professionals rate their compensation and benefits at Atento with 3.7 out of 5 stars based on 93 anonymously submitted employee reviews. This is 27.7% better than the company average rating for salary and benefits. Find out more about Assistente De Atendimento salaries at Atento.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (665) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (226) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 27 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Good Work Environment to work in." ((in 13 reviews)); "Good benefits" ((in 9 reviews)); "Some good coworkers." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 44 reviews)); "Poor Management Assistance when needed on live calls" ((in 33 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews)); "Awful leadership, no direction, leaders change every 6 months( I had 3 bosses in a year and a half.)" ((in 7 reviews))

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Atento

Atento Assistente De Atendimento reviews

3.6

69% would recommend to a friend

(93 total reviews)

Dimitrius Oliveira

94% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.6

Senior management

Assistente Atendimento employees have rated Atento with 3.6 out of 5 stars, based on 93 company reviews on Glassdoor. This indicates that most Assistente Atendimento professionals have a good working experience there. Atento is rated in line with the average (within 1 standard deviation) by Assistente Atendimento professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

2.0

Sep 24, 2015

Easy boring work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the job is very easy if you can handle getting yelled at for you entire shift by customers. You basically do the same thing over and over again for 8 hours

Cons

SO BORING. also you get yelled, and cussed at for hours by upset customers. The management is also not very fair, at least when I was there, they give promotions to their favorite friends, or only work around people schedules if your in good with the scheduling dept. also be prepared for A LOT of drama it being a call center and all people have nothing better to do than get on your nerves

5.0

Jul 3, 2015

Sales Costumer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Is a learning experience and a Great enviroment to work at.

Cons

Managers chat don't know chat their doing.

4.0

Jan 15, 2015

It was nice to be able to assist customers with their accounts.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work environment was very relaxed, it is a fast paced call center, but the team leads and upper management was very helpful when needed.

Cons

Its location, due to the company being in Texas. It is tooooo hot there.

Viewing 91 - 93 of 93 Reviews

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Atento Assistente De Atendimento reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Easy boring work

Sales Costumer Service

It was nice to be able to assist customers with their accounts.

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