Is Atento a good company to work for as a Assistente De Atendimento?

Assistente De Atendimento professionals working at Atento have rated their employer with 3.6 out of 5 stars in 93 Glassdoor reviews. This is a higher than average score with the overall rating of Atento employees being 3.3 out of 5 stars. Search open Assistente De Atendimento Jobs at Atento now and start preparing for your job interview by browsing frequently asked Assistente De Atendimento interview questions at Atento .

Does Atento pay Assistente De Atendimento employees well?

Assistente De Atendimento professionals rate their compensation and benefits at Atento with 3.7 out of 5 stars based on 93 anonymously submitted employee reviews. This is 27.7% better than the company average rating for salary and benefits. Find out more about Assistente De Atendimento salaries at Atento.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (664) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (226) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 29 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Good Work Environment to work in." ((in 15 reviews)); "Good training and rates." ((in 9 reviews)); "Some good coworkers." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 41 reviews)); "Poor Management Assistance when needed on live calls" ((in 34 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 8 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

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Atento

Atento Assistente De Atendimento reviews

3.6

69% would recommend to a friend

(93 total reviews)

Dimitrius Oliveira

94% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.6

Senior management

Assistente Atendimento employees have rated Atento with 3.6 out of 5 stars, based on 93 company reviews on Glassdoor. This indicates that most Assistente Atendimento professionals have a good working experience there. Atento is rated in line with the average (within 1 standard deviation) by Assistente Atendimento professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

2.0

Jun 4, 2026

Great training and helpful colleagues, but client demands vary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

5.0

May 8, 2026

Helpful supervisors in a fun work environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Supervisors were helpful. The work environment was hospitable and fun.

Cons

None that i can think of

5.0

Apr 17, 2026

Overworked

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Salary range Good campaing (PNC bank) Warm work enviroment

Cons

Quite overworked Good but noisy workplace.

Viewing 1 - 3 of 93 Reviews

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Atento

Atento Assistente De Atendimento reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great training and helpful colleagues, but client demands vary

Helpful supervisors in a fun work environment

Overworked

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