Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (663) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 31 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Good Work Environment to work in." ((in 13 reviews)); "Good benefits and ability to be promoted" ((in 12 reviews)); "Good training and rates." ((in 9 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 43 reviews)); "Bad management and won’t listen to concerns" ((in 32 reviews)); "Low salary compared to others companies" ((in 22 reviews)); "People here show favoritism a lot" ((in 7 reviews)); "Awful leadership, no direction, leaders change every 6 months( I had 3 bosses in a year and a half.)" ((in 7 reviews))

What are the top reviewed Atento locations?

San Antonio , Caguas , Miramar , Pharr , Atlanta , New York , Miami , Dallas , Los Angeles , Houston , Lindon , Nashville , Cleveland , Columbus , Orlando , Birmingham , Florence , Boise , Peru , Illiopolis , Grand Rapids , El Reno , Oklahoma City , Hopkinsville , Washington , Charlotte , Fayetteville , Austin , Harlingen , Irving

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Atento

Atento reviews

3.3

56% would recommend to a friend

(472 total reviews)

Dimitrius Oliveira

48% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.7

Work/Life balance

Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

1.0

Sep 1, 2017

This is not for you

Vendor advocate

Recommend

CEO approval

Business Outlook

Pros

The Pros is you can wear anything you want, as long as its cloths!

Cons

The cons are the Pros...very unprofessional atmosphere. Pay scale is ridiculously low! Good job if your 17.

2.0

Aug 28, 2017

Customer service for BBVA Compass

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's ok. Good starting call center job.

Cons

No 401k, no PTO, only holidays off are Christmas, Thanksgiving and New Years, HR dept. hardly ever there (a joke unless you're friends). Probably one of the lowest paying call center jobs in the area. Limited area for growth due to jobs being moved out of the states.

2.0

Aug 21, 2017

Customer Service Trainer

Customer service representative/trainer

Recommend

CEO approval

Business Outlook

Pros

Paid 2 months training in some campaigns.

Cons

Unhealthy environment, no organizational culture, lack of ethical treatment by the administration, no marginal benefits, no health insurance, not enough parking spaces for all employees etc.

Viewing 409 - 411 of 472 Reviews

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This is not for you

Customer service for BBVA Compass

Customer Service Trainer

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