Atlassian reviews

3.2

46% would recommend to a friend

(3,614 total reviews)
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Mike Cannon-Brookes

41% approve of CEO

30% positive business outlook

Atlassian has an employee rating of 3.2 out of 5 stars, based on 3,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atlassian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 16, 2018

Great for early career, be aware of cliques

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Note where you land. Cloud products (software as a service) are the growth products, large teams etc. Server and Data Center (on premise) are bread-and-butter value products, lean teams mostly outside the US. A Jira Server role can be very different from a Jira Cloud role. This is a great place for early-career employees (1st/2nd job out of college or 3-4yrs experience) who love dogs and love to blog. If this is you, you'll have lots of good experiences - meeting a lot of people at the same stage in their lives/careers, being able to volunteer easily, take yoga classes at work, get free food, take on resume-building leadership roles like being your team's social chair or becoming a member of the foundation (volunteering group) council etc. This will probably be the "best place you ever worked" which is a goal for the company. You should remember to blog about all these things on the internal Confluence site for maximum benefit. You can bring your dog to work as often as you want. If you like dogs or have a dog, this is a good place for you. What else? General conversation topics are dogs, yoga, what someone posted on Instagram, fashion, the newest restaurant, wine, and the SF rental market. If these are your go-to topics, you'll do great here. Oh, and you'll probably get to go to Sydney at some point so that's pretty cool.

Cons

For more experienced folks and especially if you are mid-30s and later with a life outside of work/work colleagues, note that most senior roles/middle management seem to be taken by the folks who joined in the 2012-2014 timefame. Senior roles (principal, head of etc) seem to be few and far between for internal and external growth, and it may be difficult to succeed in these (see cliques below). Most things are done the "Atlassian way", which is a reason given to do things the same way every time. So if you have ideas or suggestions, perhaps from prior experiences, these are only accepted if they align exactly with how things are already done or if you have a sponsor who OKs them. New ideas and suggestions are mostly encouraged only if you've been around for a while and are in one of the cliques. So it's pretty collaborative if you have the same opinions and methods, may feel dismissive otherwise. I know folks who have left the company precisely because of this. Cliques: Other reviews mention "cronyism", "groupism" and "communism" :). These seem to be mostly informal networks dominated by folks hired in 2012-2014, and span SF/Austin/Sydney etc. These folks are pretty close to the long-time leaders. If you grew up in the company, you've paid your dues and you will get opportunities. If you grew up elsewhere, getting opportunities and getting in with the right cliques may be difficult and time-consuming. In fact multiple people across a variety of teams have gone through some pretty rough times when not in the right cliques. Also the compensation seems to be below market. And promotions seem to go to people who have been here for a while. If you are not a dog person or are allergic to dogs... you are in for a tough time. There are even off-leash dogs in the kitchen where people eat/handle food! There are processes in place for everything, using Jira and Jira Service Desk. Even the smallest request to another team has to go through a ticketing process. If you are from a much larger company, you are probably OK with this pace. If you came here thinking "modern startup", you may be frustrated by the pace. The company is very proud of its published values... but it seems folks have different interpretations. For example, "open company, no BS" - sometimes this seems to mean that things are transparent and open if you are in the right group. And there's "play, as a team" but then cliques come into play so interpret that as you would like.

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Atlassian Response
8y
Thanks for taking the time to provide your input. We strive to be a best place to work across the board and appreciate the candid feedback and advice. We’ve listened to a lot of Atlassian feedback to inform the design of our new performance program and of individual growth plans in Trello, among other employee development opportunities. We’re confident changes like these will help ensure all Atlassians can grow individually and as part of the broader team. ~Atlassian People team
2.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

It depends on your team. I've worked across many different teams with some of the best and smartest people. But they have all left. The PM's in Sydney are the golden children. They love the company and are taken care of. The company is trying to still be "good" to employees with remote work and in office socials. But been watching the company change for the worst with new management and it's been disheartening. The pay is on par with other big tech companies and there feels like there is career stability.

Cons

As a PM you're expected to no only deliver big impact but to also contribute to PM craft in order to get promoted, which means you are going above and beyond just delivering impact but also taking on a whole other set up work. The promotion pool gets smaller and smaller each year. Feels like there is little chance of career development unless you are spending 10+ hours a day working. Very little work life balance, especially if you're working across time zones and have a family. Management expects a lot without clear support. There is a reason more and more employees are taking personal leave at the company.

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