Atlassian reviews

3.2

46% would recommend to a friend

(3,606 total reviews)
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Mike Cannon-Brookes

41% approve of CEO

30% positive business outlook

Atlassian has an employee rating of 3.2 out of 5 stars, based on 3,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atlassian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great colleagues. If you are near an office, take advantage of free lunches, and fitness classes. Excellent maternity leave policy.

Cons

Atlassian used to be a great place to work, but management has deteriorated significantly, often seeming eager to find reasons to lay people off. After more than eight years with the company, it's disheartening to witness such a decline. The new rating system is unfair, downgrading employees despite their hard work. Unless you're working 25(yes 25)/7, you won't receive a decent rating, you aren't demonstrating much 'Org impact.' Being a woman in tech is challenging, but being a mother in tech is even tougher. Despite the generous maternity leave policy, many new mothers, including myself, have received unfair poor performance reviews, leading many to leave the company. During my time here, I've experienced over three reorganizations and countless white male managers. When I finally had a manager who supported my goals for promotion, they were let go. We’ve become worse than Meta, preaching admirable values but living in a 'Hunger Games' environment. At least with Meta, you know what to expect. The pressure to merge a certain number of PRs affects both performance evaluations and mental health. With everyone rushing to merge PRs, it's an incredibly stressful race—ironic for a company that preaches work-life balance. Asking for help in public channels often leads to management questioning your abilities; I’ve seen it happen repeatedly. Bringing concerns to HR feels like talking into the void. Lastly, We used to have free insurance, but now that benefit is going away. I used to love working here, but now I dread every day.

2.0
Jan 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous stock grants, fun office, lots of company events. The company overall is an amazing place. It's a fantasy world that doesn't exist in many other places. The people there are generally great. Being in that office you feel like you are definitely doing something special with your life. If you get on the right team Atlassian will be the great company you will ever work for. There are a few areas within support that have a lot of happy people(but its rare).

Cons

If you get on the wrong team Atlassian will be the worst company you will ever work for. Everyone on the Jira team is unhappy but no one can leave. The stock compensation is so great that you will never find another role that pays better than your Atlassian salary + bonus + stock RSUs. This means unhappy people keep sticking around with their Golden Handcuffs getting tighter and tighter. After enough time you've lost more technical skills than you've gained so now are even more stuck. Obsession with metrics keeps everyone overworked and overstressed. Chasing arbitrary performance improvement goals leads to management working to block support engineers from participating in all the amazing company events. Your worth is measured by the time you sit in a chair at your desk rather than the results you deliver. Management uses Confluence to run projects because they can't be bothered to learn arguably the best project management tool out there, Jira. Even the Jira support team can't use Jira to manage projects because management can only use a wiki tool. Senior engineers on Jira support team are turned into supervisors to help whip the team harder and increase throughput, rather than focusing on technical work which would actually solve issues. Training was a joke, engineers are provided 4 hours to watch some YouTube videos or read some text and claimed to have "skilled up". Management has no understanding that technical training is something that has to be continuous and takes real time. Training of course requires long term investment, in the short term it requires engineers to not produce units of work with the understanding that it the time will pay off in the long run. This isn't valued because the metrics are looked at on a daily basis, all focus is on finishing the day/week with the highest numbers possible and dealing with tomorrow another day. The interview process is misleading. It's a very technical interview promising you will do a lot of technical work. Then you start and find out you are supervising people and documenting every conversation you have with junior engineers so that it can be weaponized by management. Your technical abilities will die here because all of your brainpower is devoted to playing the politics.

2.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

There are many genuinely good-hearted, helpful, well-intentioned people who believe and live the stated company values, which is no small feat considering Atlassian's size. Thought leadership, when shared, is generally good quality and a source of pride.

Cons

Cosign many of the points made by the January 2 reviewer: Atlassian is great at bringing in motivated, quality talent and letting those folks languish. There is limited opportunity for upward mobility, and where it is present, your options are to work for a brand-new manager promoted out of seniority (hit or miss), or a transplant from a traditional enterprise software company whose cultural-fit section of the interview must have gotten cut short (sure miss). The HR team (I refuse to call them Talent, since they clearly do not see employees as such) is among the least reliable/responsive I've ever seen. To call them tone-deaf would be an understatement. Valid complaints around gender discrimination and hostile work environment are brushed off; the constant refrain of "look at the perks we offer" to questions around pay scale was once funny and is now just insulting. What perks?

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