Is Atos a good company to work for as a Technical Helpdesk Associate?

Technical Helpdesk Associate professionals working at Atos have rated their employer with 3.1 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Atos employees being 3.4 out of 5 stars. Search open Technical Helpdesk Associate Jobs at Atos now and start preparing for your job interview by browsing frequently asked Technical Helpdesk Associate interview questions at Atos .

Does Atos pay Technical Helpdesk Associate employees well?

Technical Helpdesk Associate professionals rate their compensation and benefits at Atos with 2.7 out of 5 stars based on 39 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Technical Helpdesk Associate salaries at Atos.

How happy are Technical Helpdesk Associate professionals working at Atos?

61% of Technical Helpdesk Associate employees at Atos would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Technical Helpdesk Associate professionals have also rated Atos with a 3.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.1 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Atos?

Software Engineer (557) , Consultant (552) , Associate Consultant (467) , Project Manager (306) , Senior Consultant (280) , Systems Engineer (197) , Software Developer (170) , Senior Software Engineer (130) , Systems Analyst (124) , Network Engineer (108) , Manager (96) , Business Analyst (94) , SAP Consultant (92) , Service Delivery Manager (85) , Applications Developer (84)

What are the pros of working at Atos according to real employee reviews?

"comfortable and good work life balance" ((in 779 reviews)); "work from home and good co" ((in 394 reviews)); "US business is growing; strong Global company that is very financially responsible; good people; growing in US by acquisition and organically." ((in 371 reviews)); "culture is good and friendly" ((in 299 reviews)); "Good work culture and very flexible" ((in 291 reviews))

What are the cons of working at Atos according to real employee reviews?

"Reported to two management teams and solid line management was poor and out of touch with dedicated work." ((in 787 reviews)); "Low salaries; management does not make efforts to keep the experienced basis administrators because of the salary cuts." ((in 676 reviews)); "Bad managers and team work" ((in 206 reviews)); "Pay is low and they will 100% off shore your position of at all possible." ((in 193 reviews)); "No salary hikes and growth." ((in 146 reviews))

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Atos Technical Helpdesk Associate reviews

3.1

61% would recommend to a friend

(39 total reviews)

Philippe Salle

Not enough data to show CEO approval

17% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Technical Helpdesk Associate employees have rated Atos with 3.1 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Technical Helpdesk Associate professionals have a good working experience there. Atos is rated in line with the average (within 1 standard deviation) by Technical Helpdesk Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

39 reviews

5.0

Nov 17, 2021

So Far so Good

It helpdesk analyst

Recommend

CEO approval

Business Outlook

Pros

So far so good for my first IT Company

Cons

Upper Management is not very good in my opinion.

2.0

Oct 17, 2021

Poor management skills

It helpdesk technician

Recommend

CEO approval

Business Outlook

Pros

Fine until you could work from home. Work devices provided entirely by the Company. Colleagues from all over the world. Internal online classes platform (languages, IT, HR, Management).

Cons

Needy colleagues that expect that you'll have their work done. Changing this Is up to the Company, you cannot Just let things pass when you have plenty of documentation to consult (Dashboards, ticketing systems, SP). Poor management skills, comunicating issues was useless, no actions were taken to change current situations until It became an outage. Moreover, employees opinions above changes that would interfeer with one person's lifestyle weren't valued at all. WFH has been reverted at the end of pandemic restrictions with no dialogo with employees. They had them commute to their workplace living up to 80 miles far, saying that they want to reduce CO2 and pollution. Nice try. Not a comfortable workplace to work at.

4.0

Sep 10, 2021

Worked through Addedo, decent place

It helpdesk analyst

Recommend

CEO approval

Business Outlook

Pros

The particular desk I was on meant I could listen to podcasts inbetween calls Taking calls rather than calling out Usually quite easy to solve issues first hand if you’ve got some common sense Still pretty easy even if you’re a moron (and a lot of the staff are)

Cons

Call centre Takes about a month to learn with a partner and be set up solo A lot of the team leaders think too highly of themselves when it’s just a call centre

Viewing 28 - 30 of 39 Reviews

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Atos Technical Helpdesk Associate reviews

Ratings by category

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Reviews by job title

So Far so Good

Poor management skills

Worked through Addedo, decent place

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