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Atrium Hospitality

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Atrium Hospitality reviews

3.4

56% would recommend to a friend

(376 total reviews)
avatar

Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

376 reviews
5.0
Oct 18, 2017

Great Company

Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic and the commissions are great. The company is very forward thinking and is a treat to work for.

Cons

Corporate is always watching, need to be a self-starter with lots or self motivation. Long hours, no holidays.

avatar
Atrium Hospitality Response
7y
Thank you for taking time to share your feedback with us! More importantly, thank you for your patience with our response. We want to always acknowledge our Associates (current and former) and, in particular, their experience working for us. Your valuable input is a key ingredient toward our journey in becoming an employer of choice. It also helps our leaders make more associate-focused decisions that are also aligned with our business goals. We look forward to receiving more feedback as we continue to build and grow for you and all of our Associates a better and stronger Atrium Hospitality! Remember, if you know someone that you believe would be a great addition to the Atrium team, please have them visit our website at https://atriumhospitality.com/hospitality-management-careers/ and be on your way to receiving an Associate referral bonus! Thank you for your continued support and partnership!
1.0
Oct 1, 2017

Absolutely Awful

Recommend
CEO approval
Business Outlook

Pros

There really weren't any positives except for maybe some of my coworkers.

Cons

Revolving door of staff, which always indicates deeper issues. Brain dead recruiters. Some managers who couldn't lead themselves out of a potato sack. I would have given this dump zero stars if it would have let me.

avatar
Atrium Hospitality Response
7y
First, thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience and, more importantly, your patience with our response. It is unfortunate that your experience was not as favorable as we would have expected. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our core values of "Perseverance, Teamwork, Service and Respect" is at the core of who we are as an organization. We appreciate your comments and take your feedback seriously as we continue growing while improving, among other things, our benefits and making sure we are paying competitive wages. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values. This is critical as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally. As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. Our priority is to cultivate a positive and engaging work environment for our Associates; after all, we are in the hospitality business! In those cases where we have fallen short of that, we want to know so we can respond accordingly. We encourage all associates to utilize our communication vehicles to escalate any issues so they can be addressed in a timely and efficient manner. Again, thank you for your patience with our response. We appreciate your transparent input and will reflect on it as we continue to make Atrium Hospitality a great company at which to work. We will continue to look at how we can improve our processes, benefits and working environment as we strive to make Atrium Hospitality an employer of choice. Thank you and we wish you all the best in your future endeavors.
1.0
Sep 29, 2017

LACK OF RESPECT

Recommend
CEO approval
Business Outlook

Pros

The kitchen area. They supply fresh fruit and snacks.

Cons

Coming into the job there seemed to be promise, but this evaporated relatively quickly. There was no Benefits Department and HR seemed to work against you instead of working as a team. Our department was just starting out and the hours were crazy. Two of us handled 50 hotel properties. We made it through, eventually, after many days and hours, and sanity seemed within reach. Then, in meetings, HR says we are basically "Messengers" but criticism is thrown our way because we should be training the HRD's on all aspects, etc. Eventually upper management felt we were not really needed and, once again through word of mouth, we hear they are going to "Rock the Boat" and many of our responsibilities can easily be transitioned directly to another company. Basically, we're not needed....BUT we should sit around and wait for the axe to fall. No thanks. On top of this they have a "Garnishment" position which they use to pile a ton of payroll, garnishment and HR duties on and then expect them to work without benefits or full time status. They are now on about their 5th person in two years because nobody in their right mind would work under these conditions. And, guess who trains these people....the "messengers". Combine all this with having to work with a person who will throw whoever they can under the bus for any reason they can make up in their mind. Aside from some of the points above it's a perfect environment.

avatar
Atrium Hospitality Response
7y
First, thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience and, more importantly, your patience with our response. It is unfortunate that your experience was not as favorable as we would have expected. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our core values of "Perseverance, Teamwork, Service and Respect" is at the core of who we are as an organization. We appreciate your comments and take your feedback seriously as we continue growing while improving, among other things, our benefits and making sure we are paying competitive wages. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values. This is critical as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally. As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. Our priority is to cultivate a positive and engaging work environment for our Associates; after all, we are in the hospitality business! In those cases where we have fallen short of that, we want to know so we can respond accordingly. We encourage all associates to utilize our communication vehicles to escalate any issues so they can be addressed in a timely and efficient manner. Again, thank you for your patience with our response. We appreciate your transparent input and will reflect on it as we continue to make Atrium Hospitality a great company at which to work. We will continue to look at how we can improve our processes, benefits and working environment as we strive to make Atrium Hospitality an employer of choice. Thank you and we wish you all the best in your future endeavors.
Viewing 358 - 360 of 376 Reviews

Glassdoor has 387 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.