Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.2 out of 5, based on over 1,206 reviews left anonymously by employees. This rating has been stable over the past 12 months. 49% of employees would recommend working at Auto-Owners Insurance to a friend and 54% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

49% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Field Claims Representative (15) , Underwriting Specialist (15) , Quality Analyst (14) , Software Engineer (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 105 reviews)); "Pension and 401k" ((in 60 reviews)); "Great culture and team environment" ((in 58 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 47 reviews)); "Coworkers below management were all great to work with" ((in 47 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 150 reviews)); "Extremely unfair and low salaries" ((in 80 reviews)); "Poor management and consistently understaffed" ((in 74 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "No work from home" ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.2

49% would recommend to a friend

(245 total reviews)

Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Ratings by category

3.6

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

Reviews about "Culture"

Return to all reviews

2.0

Jul 15, 2026

Front line employees are treated as disposable

Claims

Recommend

CEO approval

Business Outlook

Pros

There is a lot left to be desired, the primary "Pro" would be co- workers

Cons

In my opinion, AO is short sighted and concerned only for the higher ups. Departments are forced to be silo-ed and have built a culture that even walking into a another area of the same floor makes you feel out of place. Decisions are made from a top down perspective, meaning they are worried about their bottom dollar instead of what is in the best interest of everyone. The front line workers receive a low salary and a cap on profit sharing of 15% while managers get 2x that amount, with the higher you climb the bigger the bonus. Employees are seen as disposable and are treated as such.

Auto-Owners Insurance Response

Thank you for taking the time to share your feedback. While we're glad to hear you valued your coworkers, we're sorry your overall experience left you feeling disconnected and undervalued. We strive to foster collaboration across teams and create an environment where associates feel valued. If you're willing to share additional details, we encourage you to email us at conversation@aoins.com so we can better understand your perspective.

2.0

Jun 9, 2026

Job security for low pay and bad management

Underwriter

Recommend

CEO approval

Business Outlook

Pros

-Job security, they have never laid anyone off -Company culture, depending on your department. My departments outside of underwriting were amazing.

Cons

- Benefits and pay, lower than industry standard. They never did a cost of living adjustment in the 7 years I was there. Even when inflation was at an all time high, when asked about a cost of living adjustment, management would give the same answer of “HR is looking into it”. And then nothing happened. Expect to get a 2-3% raise each year with no cost of living adjustment. -Company culture, depending on your department. I would not recommend any POC to apply to an underwriting position.

Auto-Owners Insurance Response

1mo

Thank you for taking the time to share your feedback. We appreciate hearing about the positive experiences you had with the stability and many of your coworkers during your seven years of service. We also value feedback regarding compensation, benefits, and workplace experience. We regularly evaluate our programs and practices to support our employees and foster an inclusive, respectful environment. If you would be willing to share more about your experience, we encourage you to reach out to us at conversation@aoins.com.

3.0

Jun 8, 2026

Strong culture and work-life balance, but low pay

Commercial lines underwriter

Recommend

CEO approval

Business Outlook

Pros

- work life balance - company culture - supportive management

Cons

- compensation is lagging - benefits are lackluster - there's still a general air of "this is how it's been so this is how it is" mentality

Auto-Owners Insurance Response

1mo

Thank you for sharing your review. We are glad to hear you enjoy our culture and experience support from your leadership team. We appreciate your comments regarding compensation and would welcome any additional feedback you'd like to share by emailing us at conversation@aoins.com.

Viewing 1 - 3 of 245 Reviews

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Auto-Owners Insurance

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Ratings by category

Ratings by demographic groups

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Reviews about "Culture"

Front line employees are treated as disposable

Job security for low pay and bad management

Strong culture and work-life balance, but low pay

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