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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.2

49% would recommend to a friend

(44 total reviews)
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Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Reviews by job title

44 reviews

Reviews about "Diversity & Inclusion"

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1.0
Nov 19, 2025

Follow this method

Recommend
CEO approval
Business Outlook

Pros

If you need an in-between jobs job, then stay here for less than a year. The year mark is when the shyte hits the fan. You being the fan.

Cons

Clients are SO MEAN. And supervisors are just as mean. I once received 90 voicemails in one day. Over 300 emails. I told my supervisor that I was having mental health problems without any reaction except being told to step up my work. I developed a different anxiety disorder symptom where I’d literally lock up and be unable to move. My coworker and I would have a contest about who cried in the bathroom the most each day. Thought about suicide. I took medical leave when I finally broke. I now work in property management as a community manager. LOVE my job. My car was totaled by someone with AO insurance. I openly offered the rep a job reference. Openly offer it to anyone trying to escape this awful company.

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Auto-Owners Insurance Response
7mo
Thank you for sharing your experience. We’re truly sorry to hear the level of stress and lack of support you felt, as this is not the environment we strive to provide. Your feedback is valuable and we appreciate your candid input. We would like to learn more about these issues. Please email us at conversation@aoins.com so that we can look into this.
1.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Co- workers. Two days in office that will be going away.

Cons

This company has serious issues with leadership and workplace culture. Management shows little genuine care for employees, especially within the Personal Lines department. Team members are often treated unfairly, and supervisor openly speaks negatively about her team and others whom she does not like. There’s a strong sense of favoritism, and opportunities or flexibility are not applied consistently. The focus is entirely on daily 22 task completion rather than employee development or well being. There’s also no onsite HR presence, making it difficult to raise or resolve concerns. The environment feels highly micromanaged and rigid, leaving employees with minimal time for self-development. If you value respect, fairness, and growth, I would strongly recommend looking elsewhere. You are only a number at this company. No work life balance and unequal treatment.

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Auto-Owners Insurance Response
8mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to provide detailed input. The culture you describe does not reflect the environment we strive to maintain. Your insight helps us improve, and we would appreciate anything additional you can share by emailing conversation@aoins.com.
1.0
Aug 17, 2025

Still going downhill

Recommend
CEO approval
Business Outlook

Pros

- Most of my coworkers are nice to work with.

Cons

- Not an LGBTQ+ friendly workplace. Having a presentation once a year suggesting you use someone’s correct pronouns doesn’t count as making the workplace inclusive. That is below the bare minimum. - Upper management is still so out of touch, and continually fumbles any “improvement” they try to make. - We are on track to lose our “Great Place to Work” accreditation so they terminated our participation in that this year and implemented an in-house feedback system instead. None of the other feedback given from other in-house systems is actually considered at all, so this new one will probably be sent straight to the trash too.

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Auto-Owners Insurance Response
10mo
Thank you for sharing your feedback. We take the concerns you've raised seriously and are committed to ongoing improvement. We encourage you to share more with us at conversation@aoins.com so that we can better understand your experience.
Viewing 1 - 3 of 44 Reviews

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