Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,203 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 54% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 62 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 51 reviews)); "Great culture and team environment" ((in 51 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 144 reviews)); "Low salary and minimal yearly raises" ((in 85 reviews)); "Poor management and consistently understaffed" ((in 73 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 44 reviews)); "No work from home" ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Sep 14, 2023

Excellent company

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Very stable company slow to make changes

Cons

Not having flex hours available

Auto-Owners Insurance Response

2y

Thank you for your review! Stability and Consistency is one of our 10 core values.

3.0

Sep 10, 2023

Good people, so-so pay

ux analyst

Recommend

CEO approval

Business Outlook

Pros

The people are very welcoming and friendly. There is also a large variety of projects to work on.

Cons

The pay is not very competitive and talented individuals will leave for greener pastures. The level of UX maturity isn't up to snuff either, which translates to either UX not having a seat at the table, or being spread too thin by multiple project teams wanting to have UX input. Because of the demands of speed-to-market thinking, there is not enough time to do adequate research and ideation before moving on to design.

Auto-Owners Insurance Response

2y

Thank you for your review. We would like to know more about your experience. Please email us at conversation@aoins.com and tell us more about this.

5.0

Sep 7, 2023

Great place to work

Property claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Hybrid work from home options for several positions; beautiful home office campus; good benefits; opportunities for associates

Cons

Working efficiently and doing a good job tends to land you with more work, prone to burn out.

Auto-Owners Insurance Response

2y

Thank you for your feedback! We are proud to have been certified as a Great Place to Work for the eighth year in a row.

Viewing 322 - 324 of 1,078 Reviews

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