Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.2 out of 5, based on over 1,203 reviews left anonymously by employees. This rating has been stable over the past 12 months. 49% of employees would recommend working at Auto-Owners Insurance to a friend and 54% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

49% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 111 reviews)); "Fully funded pension (automatically vested after 5 years)" ((in 57 reviews)); "Great culture and team environment" ((in 50 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 47 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 147 reviews)); "Extremely unfair and low salaries" ((in 79 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Work from home was not allowed for most of the internship" ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.2

49% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Ratings by category

3.6

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.2 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Apr 4, 2023

Pay not consistent with workload

Catastrophe claim representative

Recommend

CEO approval

Business Outlook

Pros

Profit Sharing Bonus (when funded) Some work from home

Cons

Company is micro-managed, leaders are quick to tell you how it should be done in the field, but haven't been in the field themselves in decades (or if ever) to understand. They pay is not consistent with having to be gone 21 days at a time over 110 days a year 7 days a week 12-16 hours per day

Auto-Owners Insurance Response

Thank you for your feedback. We are sorry to hear about your concerns, and we would like to learn more. Please email us at conversation@aoins.com and tell us more about your experience.

1.0

Apr 3, 2023

Company is transphobic

Software developer

Recommend

CEO approval

Business Outlook

Pros

Pay is okay. No other pros.

Cons

Company is blatantly transphobic. They have created a Diversity and Inclusion council but it is obvious this is only an extension of HR meant to keep employees from discussing the rampant racism, sexism, and transphobia occurring within the company instead of doing anything to fix it.

Auto-Owners Insurance Response

Thank you for sharing your feedback. Auto-Owners is committed to creating a respectful work environment for all. Please email us at conversation@aoins.com and tell us more about your experience.

3.0

Mar 30, 2023

Good values & standards, Undervalued & Overworked employees

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Solid benefits including pension after 5 years, nice and knowledgable colleagues. Thorough training, no quotas, but same day first contact expected. They’re very proud they’ve never done layoffs before.

Cons

The workload will overwhelm you. Totally underpaid. Of some larger insurance carriers, they are at the bottom of the spectrum regarding pay. They are extremely slow to change and technologically about 10-15 years behind everyone. Request for pay raises take at least two months.

Auto-Owners Insurance Response

Thank you for your feedback. Please email us at conversation@aoins.com if there is anything additional you would like to share.

Viewing 376 - 378 of 1,078 Reviews

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay not consistent with workload

Company is transphobic

Good values & standards, Undervalued & Overworked employees

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