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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      3.1

      48% would recommend to a friend

      (1,076 total reviews)
      avatar

      Jamie P. Whisnant

      52% approve of CEO

      52% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      2.7

      Senior management

      2.6

      Compensation and benefits

      Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Oct 5, 2025

      Great

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work place environment to be at

      Cons

      None that I can think of

      avatar
      Auto-Owners Insurance Response
      8mo
      Thank you for your review! We are glad to hear you're enjoying your experience working with us.
      2.0
      Sep 30, 2025

      Not what it once was

      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      You develop a close bond with teammates, Hybrid schedule,

      Cons

      Micromanagement Unimpressive pay Expensive health benefits Unmanageable claim load and call volume Weekend hours are a must Promotions are based on politics, not performance. Multiple mandatory weekly meetings Extremely difficult to take PTO Location is in a high crime area

      avatar
      Auto-Owners Insurance Response
      9mo
      Thank you for providing your feedback. We appreciate you sharing your concerns as it helps us improve. We would like to understand more about your experience. Please email us at conversation@aoins.com so that we can learn more about this.
      1.0
      Sep 23, 2025

      Don’t do it. Not worth it.

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was an experience that made me realize how terrible this company is with their adjusters and entry level employees. I learned a valuable lesson.

      Cons

      Over 130 minimum claims of all kinds per 1 adjuster, minimum, a coworker has over 400. Health of coworker’s around own health is poor. High stress levels. You are expected to do your work with minimal help and training. Management changes often, high turnover over rate. You might end up training your manager. You might see 5-6 managers change in a year’s time. Managers are Always too busy in meeting to be of help and take a lot of time off. Working over your hours is expected to keep up, not in management. Asking for help or asking questions is met with you being a problem. My boss has been dishonest about help our team was going to get. Experience doesn’t matter for them.

      avatar
      Auto-Owners Insurance Response
      9mo
      Thank you for providing your honest feedback. We are sorry to hear about the challenges with your experience, and we would like to learn more about this. Please email us at conversation@aoins.com so that we can find out more.
      Viewing 46 - 48 of 1,076 Reviews
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      ReviewsAuto-Owners Insurance reviews

      Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.