Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,200 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at Auto-Owners Insurance to a friend and 52% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

48% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (27) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Great benefits such as pension and student loan assistance" ((in 109 reviews)); "Fully funded pension (automatically vested after 5 years)" ((in 61 reviews)); "Great culture and team environment" ((in 53 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 48 reviews)); "Coworkers below management were all great to work with" ((in 44 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 148 reviews)); "Extremely unfair and low salaries" ((in 78 reviews)); "Poor management and consistently understaffed" ((in 70 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Work from home program is disappointing at 1 day a week even after being home for over a year." ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,076 total reviews)

Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Sep 10, 2025

Busy but Collaborative Environment

Attorney

Recommend

CEO approval

Business Outlook

Pros

Everyone is incredibly friendly and willing to provide support. Challenging and interesting work daily--you will not be bored!

Cons

Management bases employee performance solely on metrics. Learn how to trick the metrics early on and you'll be fine. The work never ends.

Auto-Owners Insurance Response

9mo

Thank you for your review! We are glad to hear you have had a good experience with your team and work. We are proud of our friendly and supportive culture.

3.0

Sep 7, 2025

Good Culture, Low Pay

Personal lines underwriter

Recommend

CEO approval

Business Outlook

Pros

The teams are wonderful, they are very thorough in the hiring process -- eliminating many "bad apples". Training is as thorough as it can be for the career field. While you can't learn everything, they give you a good ground to start on.

Cons

High workload expectations even in tough market phases where you are getting +35 calls and +40 emails daily. They prioritize your on paper metrics over relationship building despite advertising themselves as people forward. Expect to work weekends if you are well liked amongst clients. Very low pay as compared to the rest of the industry, starting pay was 47,000.

Auto-Owners Insurance Response

9mo

Thank you for providing your feedback. We are glad to hear you have had a good experience with your teams and training. We appreciate your insights to help us improve and would welcome any additional input you would like to share by emailing conversation@aoins.com.

3.0

Sep 3, 2025

All right

Software developer

Recommend

CEO approval

Business Outlook

Pros

good team members, hybrid, 2 days a week, not stressful

Cons

Insanely low pay, slow work, disorganized projects

Auto-Owners Insurance Response

9mo

Thank you for your feedback. We appreciate the insight on your experience as it helps us to improve. Please feel free to provide more details by emailing us at conversation@aoins.com.

Viewing 55 - 57 of 1,076 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Auto-Owners Insurance

Bodily Injury Claims Specialist

Bodily Injury Claims Specialist

Bodily Injury Claims Specialist

Bodily Injury Claims Specialist