Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.2 out of 5, based on over 1,206 reviews left anonymously by employees. This rating has been stable over the past 12 months. 49% of employees would recommend working at Auto-Owners Insurance to a friend and 54% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

49% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Field Claims Representative (15) , Underwriting Specialist (15) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 105 reviews)); "Pension and 401k" ((in 60 reviews)); "Great culture and team environment" ((in 58 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 47 reviews)); "Coworkers below management were all great to work with" ((in 47 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 150 reviews)); "Extremely unfair and low salaries" ((in 80 reviews)); "Poor management and consistently understaffed" ((in 74 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "No work from home" ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.2

49% would recommend to a friend

(246 total reviews)

Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Ratings by category

3.6

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

246 reviews

Reviews about "Culture"

Return to all reviews

5.0

Jun 5, 2026

Work-life balance, but remote work is lacking

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Work-life Balance Workload Culture Benefits

Cons

Work from home Relocation expectations

Auto-Owners Insurance Response

1mo

Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.

4.0

May 12, 2026

Supportive family culture, good entry-level job

Personal lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Good family culture, flexible work from home schedule

Cons

Takes awhile to move up in the company

Auto-Owners Insurance Response

2mo

Thank you for sharing your review! We strive to create a supportive and flexible work culture, and we're glad to hear you have experienced this firsthand.

3.0

May 6, 2026

Great coworkers, but pay and workload are issues

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers. And if you are in the field, the car is a nice perk.

Cons

Pay and work load. Your reps are overworked and underpaid considering what they encounter on a daily basis. Since I left, they have had a hard time filling my spot.

Auto-Owners Insurance Response

2mo

Thank you for your feedback and for your many years with the company. We’re glad to hear you enjoyed your team members. We appreciate your candid input on compensation, workload, and performance expectations. Your feedback is valuable and we would welcome anything additional you'd like to share by emailing conversation@aoins.com.

Viewing 4 - 6 of 246 Reviews

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Work-life balance, but remote work is lacking

Supportive family culture, good entry-level job

Great coworkers, but pay and workload are issues

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