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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,076 total reviews)
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Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 19, 2025

Follow this method

Recommend
CEO approval
Business Outlook

Pros

If you need an in-between jobs job, then stay here for less than a year. The year mark is when the shyte hits the fan. You being the fan.

Cons

Clients are SO MEAN. And supervisors are just as mean. I once received 90 voicemails in one day. Over 300 emails. I told my supervisor that I was having mental health problems without any reaction except being told to step up my work. I developed a different anxiety disorder symptom where I’d literally lock up and be unable to move. My coworker and I would have a contest about who cried in the bathroom the most each day. Thought about suicide. I took medical leave when I finally broke. I now work in property management as a community manager. LOVE my job. My car was totaled by someone with AO insurance. I openly offered the rep a job reference. Openly offer it to anyone trying to escape this awful company.

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Auto-Owners Insurance Response
7mo
Thank you for sharing your experience. We’re truly sorry to hear the level of stress and lack of support you felt, as this is not the environment we strive to provide. Your feedback is valuable and we appreciate your candid input. We would like to learn more about these issues. Please email us at conversation@aoins.com so that we can look into this.
1.0
Sep 11, 2025

Read This

Recommend
CEO approval
Business Outlook

Pros

You won’t get laid off. If that’s important enough to you to han

Cons

For those enough that have been around a while, we know the story well. Following the retirement of Jeff Harrold, the company has been in a steady and consistent declined marred by incapable leadership at all levels. Auto-Owners doesn’t not value any unique thought or want their management to discern for themselves. The result is a long line of under qualified corporate servants unable to think or make decisions for themselves, and upper management wouldn’t have it any other way. All decisions are made at the top, by an incompetent executive team, and values and opinions of employees are not considered in the slightest. The company operates under the guise of “prudence” to the point they are a laughing stock among agencies and other carriers. Pay has been mentioned countless times in these reviews and I can confirm that for experienced underwriters or claim reps, your pay will be 30-40% less than similar other companies. This is mainly a concern for experienced employees, as Auto-Owners typical hiring strategy is to hire right out of college with no experience, which allows them to pay underwriters $45,000 a year,

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Auto-Owners Insurance Response
9mo
Thank you for sharing your perspective. We take feedback about leadership, communication, and compensation seriously and continue to evaluate these areas to support our associates and uphold our values. We appreciate your input and welcome any additional input by emailing us at conversation@aoins.com.
1.0
Jul 12, 2025

My honest review

Recommend
CEO approval
Business Outlook

Pros

The people you work with on a daily basis are great. If you are an agent, they pay some of the highest commission in the industry.

Cons

I didn't realize how bad the health insurance was until I left for another company. Not to sound like a broken record from all the other bad reviews, but the pay is horrible.

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Auto-Owners Insurance Response
11mo
Thank you for sharing your experience. We would welcome any additional feedback you can provide by emailing conversation@aoins.com.
Viewing 64 - 66 of 1,076 Reviews

Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.