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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,076 total reviews)
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Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 9, 2014

Field Claims Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The co-workers (other adjusters/support staff) was great. Training at corporate; Lansing cool place to visit if you go in the right time of year. Company car for field adjusters.

Cons

The pay was absolutely horrible. I left in 2010 as a field claims adjuster not even making $40K...seriously. The benefits were typical benefits; Christmas bonuses which could range up to 10% (not worth it to work a full year for this horrible company) and profit sharing (aka incentive bonus). Not sure how they stand now. Manager was a meek and mild coward with no back-bone...not sure how he even walked up-right. The adjuster makes a decision to pay or not to pay for something and manager went over your head to make you look like the idiot. NO WORK/LIFE BALANCE AT ALL. Refused to have kids while in the business. When I left, 3 other people in my office followed. About a month after finding a much better opportunity, we found out we were pregnant with our first child. Like I said, I wasn't going to bring children into this awful environment. Anyone taking the time to read this, trust me, you're better off to collect your unemployment until you find something better than this. AWFUL AWFUL AWFUL!!!!!!!!!!!!

1.0
Jan 22, 2026

Sad

Recommend
CEO approval
Business Outlook

Pros

The people are great to work with!

Cons

No opportunities for growth and development

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Auto-Owners Insurance Response
5mo
Thank you for sharing your feedback. We are sorry to hear you did not feel you had adequate growth opportunities, and we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so that we can learn more about this.
1.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers and that is it

Cons

Deceitful interview process: Duties advertised grossly different than the actual position - this is NOT a "specialist" role) More than double the workload promised with additional expectations to handle matters outside of BI realm. BI management inexperienced. Frequent meetings where BI team is told how much money we saved the company, but refusal to hire adequate number of adjusters to handle the ever increasing workload and extra responsibilities. Constant turnover due to management's disregard for the above.

avatar
Auto-Owners Insurance Response
6mo
Thank you for sharing your review. We would like to know more about the concerns you've raised regarding the role. Please reach out to us at conversation@aoins.com so that we can find out more about this.
Viewing 73 - 75 of 1,076 Reviews

Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.