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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,076 total reviews)
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Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Co- workers. Two days in office that will be going away.

Cons

This company has serious issues with leadership and workplace culture. Management shows little genuine care for employees, especially within the Personal Lines department. Team members are often treated unfairly, and supervisor openly speaks negatively about her team and others whom she does not like. There’s a strong sense of favoritism, and opportunities or flexibility are not applied consistently. The focus is entirely on daily 22 task completion rather than employee development or well being. There’s also no onsite HR presence, making it difficult to raise or resolve concerns. The environment feels highly micromanaged and rigid, leaving employees with minimal time for self-development. If you value respect, fairness, and growth, I would strongly recommend looking elsewhere. You are only a number at this company. No work life balance and unequal treatment.

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Auto-Owners Insurance Response
7mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to provide detailed input. The culture you describe does not reflect the environment we strive to maintain. Your insight helps us improve, and we would appreciate anything additional you can share by emailing conversation@aoins.com.
1.0
Sep 23, 2025

Don’t do it. Not worth it.

Recommend
CEO approval
Business Outlook

Pros

It was an experience that made me realize how terrible this company is with their adjusters and entry level employees. I learned a valuable lesson.

Cons

Over 130 minimum claims of all kinds per 1 adjuster, minimum, a coworker has over 400. Health of coworker’s around own health is poor. High stress levels. You are expected to do your work with minimal help and training. Management changes often, high turnover over rate. You might end up training your manager. You might see 5-6 managers change in a year’s time. Managers are Always too busy in meeting to be of help and take a lot of time off. Working over your hours is expected to keep up, not in management. Asking for help or asking questions is met with you being a problem. My boss has been dishonest about help our team was going to get. Experience doesn’t matter for them.

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Auto-Owners Insurance Response
9mo
Thank you for providing your honest feedback. We are sorry to hear about the challenges with your experience, and we would like to learn more about this. Please email us at conversation@aoins.com so that we can find out more.
1.0
Aug 17, 2025

Still going downhill

Recommend
CEO approval
Business Outlook

Pros

- Most of my coworkers are nice to work with.

Cons

- Not an LGBTQ+ friendly workplace. Having a presentation once a year suggesting you use someone’s correct pronouns doesn’t count as making the workplace inclusive. That is below the bare minimum. - Upper management is still so out of touch, and continually fumbles any “improvement” they try to make. - We are on track to lose our “Great Place to Work” accreditation so they terminated our participation in that this year and implemented an in-house feedback system instead. None of the other feedback given from other in-house systems is actually considered at all, so this new one will probably be sent straight to the trash too.

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Auto-Owners Insurance Response
10mo
Thank you for sharing your feedback. We take the concerns you've raised seriously and are committed to ongoing improvement. We encourage you to share more with us at conversation@aoins.com so that we can better understand your experience.
Viewing 76 - 78 of 1,076 Reviews

Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.