employer cover photo
employer logo
employer logo

Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,076 total reviews)
avatar

Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 11, 2012

Wonderful co-workers, lousy management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Christmas bonus, pension plan and profit sharing are nice perks. Large company with many opportunities. Mostly friendly and caring co-workers.

Cons

Salary below industry standard, raises are terrible. Unless you are lucky enough to work for one of the few, exceptional managers, you are mostly treated like a child. Opportunities are not posted for associates; you are supposed to rely on your manager to let you know when something is available that they feel you are qualified for. Rules and policies are not applied equally. There is no communication, no flexibility and change is very slow.

1.0
Sep 1, 2012

Super Outstanding "NOT"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are a Fourten 500 company

Cons

Over promise and under deliver. They never tell you the real truth only able to see it if you read about it in the news. Very dishonnest on how the company is growing and if there are any leads to advancement in your career. If you are a mommy that only needs this job for a little extra cash, then this is the company to work for.

2.0
Jun 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent starting pay ( if fresh out of college), Xmas bonus and Incentive Bonus. Wasn't aware there was a restructuring of the Incentive Bonus until reading other reviews, but it's still a nice perk. Good experience for learning the industry. Free continuing education program - you can get your CPCU ( essentially a master's degree for insurance) for free. The Home Office training schools are nice too. You're treated very well.

Cons

No vacation or sick-time provided when you first start. You accrue this time monthly. After you put some years in though it is nice. Archaic management practices, and they talk out of both sides of their mouth. They'll harp that we need to be very careful, and thorough in our Underwriting, but then are upset when our 'numbers' don't look good. You can't win. The way to have solid underwriting, and good numbers?! More staffing. The way to keep your current employees so the new staff can be trained adequately? Pay in line with other insurance companies. A lot of good, and experienced people quit due to pay. Most companies will pay $10,000-$15,000 more a year if you have Underwriting experience going in. And the raise structure at A-O is a joke. You can work your tail off over a years time, bring in big accounts, etc.etc, have a great yearly review, and still end up with only a 2% raise (as opposed to the 3% maximum). You're left thinking, I worked that hard, and for what? I'm not being paid what I am worth. A raise is better than no raise, but it doesn't keep it from being awful. There is a lot of lip-service from management on potential promotions to a different position, but it never happens. I think this is a management tactic to try and get you to stay with them longer. Un-paid 'extra' time is expected, but when we are already under paid there is no motivation to do it. AO technically only makes you work 37.5 hours a week because we have an hour lunch. Which is nice. And that could be part of their reasoning for paying less. But here is a novel idea: If you want more production out of us require a 40 hour work week. 8am-5pm. 2.5 more hours for each employee. We'd have to be paid more, but it's not like the company can't afford it. If someone in management doesn't like you personally, you're not getting promoted. Regardless of performance. But If a certain boss really likes an employee, they can't be touched, even if they royally suck at their job and have been requested by other employees to be fired. Men have to wear tie everyday. It's more like a noose, and a reminder that you work for 'the man' everyday. Evidently wearing a tie helps you underwrite better, and have good numbers. Who knew? We are paid less than most other industry underwriters, yet are forced to pay for dressing as if we are the highest paid...? Makes total sense!

Viewing 1039 - 1041 of 1,076 Reviews

Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.