Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Great benefits such as pension and student loan assistance" ((in 112 reviews)); "Fully funded pension plan" ((in 59 reviews)); "Great culture and team environment" ((in 53 reviews)); "Coworkers below management were all great to work with" ((in 45 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 44 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 144 reviews)); "Extremely unfair and low salaries" ((in 77 reviews)); "Poor management and consistently understaffed" ((in 73 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 40 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jan 12, 2024

No 40 hour weeks

Field claims representative

Recommend

CEO approval

Business Outlook

Pros

Supervisors and co workers are great and want to see you succeed.

Cons

Benefits overall are average to below average based on other carriers I've worked for. Workload is enormous....never seen a 40 hour week. 50-60 hours is the norm to keep head above water. I'd say pay is average to slightly above average but when you figure out your hourly rate based on excessive workload, it doesn't pencil out.

Auto-Owners Insurance Response

2y

Thank you for your feedback. We would like to know more about your concerns. Please email us at conversation@aoins.com so that we can learn more about this.

1.0

Jan 2, 2024

Overworked under paid

Claim representative

Recommend

CEO approval

Business Outlook

Pros

Company bonuses when the company does well. But that has stopped since all storms in last couple of years.

Cons

Suggested to work 40 plus hours a week but paid for 37.5. No overtime. Poor raises. Max is 3% Hit or missed on getting good management that knows how to train or even knows the job that their employees do.

Auto-Owners Insurance Response

2y

Thank you for your feedback. We are sorry to hear about your concerns, and we would like to learn more. Please email us at conversation@aoins.com and tell us more about your experience.

3.0

Aug 15, 2023

Could be better

Field claims representative

Recommend

CEO approval

Business Outlook

Pros

Benefit package offers flexibility, including pension, 401k, student loan repayment and yearly bonuses. Technically, there are opportunities for associates to advance, but plenty of obstacles in the way.

Cons

Claims is tragically understaffed, the work load is abusive, great people are leaving at an alarming rate. Salaried position, expected to put in long hours without fair compensation. Employees continually ask for work balance improvements, management seems frozen in a distant time and they are mostly unresponsive.

Auto-Owners Insurance Response

2y

Thank you for sharing your feedback. We are sorry to hear about your concerns, and we would like to know more. Please email us at conversation@aoins.com so that we can learn more about this.

Viewing 121 - 123 of 1,077 Reviews

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