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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)
avatar

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 25, 2015

Lower salary than industry average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

37.5 hour work week. Cash bonuses

Cons

Low salary. Micro managed for things that don't matter or effect your work. Like what time I take my lunch break....

2.0
Jan 30, 2009
Recommend
CEO approval
Business Outlook

Pros

7 1/2 hour work day -- without exception. Overtime is available if you're a non-exempt employee. Very little stress. Job duties are explained well, company policies are well laid out. The company claims to have never laid anyone off due to lack of funds. Some managers are really great people that talk to you and treat you like you're human.

Cons

Agree whole-heartedly with the reviewer that said this place was stuck in the 70's...Very stuffy, conservative environment. Promotions are almost 100% based on seniority, and not at all merit based. The only opportunity for advancement is if you take insurance classes and move your way into a management track. The attitudes of a lot of people that have been there for more than a couple years are to do the absolute minimum, since going above and beyond won't get you a larger raise or promoted faster -- it'll earn you more work, that's it. The apathy, morale, and lack of goals at this company among associates is stiflingly bad. If the weather is bad (e.g. snow), you're still expected to be in your cubicle by 8:00 am, period. If you're one minute late, they make you sign in at a guard shack, like a tardy slip for truant teenagers. Being consistently five minutes late is a bigger offense than being worthless and doing nothing all day long at your cubicle and can cost you your job. Management will go up and down the cubicle aisles at different times to see who is "working", as if this is supposed to motivate and/or scare employees. All it does is annoy employees and make them feel like children. Management will also snoop through your cubicle drawers after hours and eavesdrop on conversations to see if they can use anything against you. Have any health problems or are having a baby? Be expected to make up the time lost not covered by FMLA. Have an opinion that someone that "out-ranks" you is doing the wrong thing? Keep it to yourself, even if you're 150% right. Want to get ahead? You can work hard and be a team player, making you, your team, and your boss look good, or you can withhold information from your co-workers, making them look bad and you look good. Many "lifers" choose the latter of the two methods.

3.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The teams are wonderful, they are very thorough in the hiring process -- eliminating many "bad apples". Training is as thorough as it can be for the career field. While you can't learn everything, they give you a good ground to start on.

Cons

High workload expectations even in tough market phases where you are getting +35 calls and +40 emails daily. They prioritize your on paper metrics over relationship building despite advertising themselves as people forward. Expect to work weekends if you are well liked amongst clients. Very low pay as compared to the rest of the industry, starting pay was 47,000.

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Auto-Owners Insurance Response
10mo
Thank you for providing your feedback. We are glad to hear you have had a good experience with your teams and training. We appreciate your insights to help us improve and would welcome any additional input you would like to share by emailing conversation@aoins.com.
Viewing 133 - 135 of 1,077 Reviews

Glassdoor has 1,201 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.