Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 109 reviews)); "Pension and 401k" ((in 63 reviews)); "Great culture and team environment" ((in 54 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 50 reviews)); "Coworkers below management were all great to work with" ((in 43 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 146 reviews)); "Low salary and minimal yearly raises" ((in 78 reviews)); "Poor management and consistently understaffed" ((in 76 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Poor training" ((in 31 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 30, 2022

Great if you're looking to settle, lower pay if you're not

Billing representative

Recommend

CEO approval

Business Outlook

Pros

Cafeteria is great. Bonuses are pretty good.

Cons

Management and salary. They have lower salaries than other companies in the area. When the issue gets brought up, they tell you to think of the bonuses as part of your salary. They'll also mention how you shouldn't expect bonuses and they are just bonuses, not part of your salary. Apparently it's just an easy diversion to get employees to drop the problem of less competitive pay. Management lets certain workers slack (one employee in my area would often take naps), while being extremely strict on others. They rely on those with good work ethic to carry the department while some of the others slack off. The lazy workers get transferred around instead of being fired. Slowly working their way into middle management, and the cycle continues.

Auto-Owners Insurance Response

4y

Thank you for sharing your feedback with us. We are sorry to hear about your concerns and we would like to learn more. Please email us at conversation@aoins.com and tell us more about your experience.

2.0

Nov 23, 2021

Avoid this company

Senior actuarial analyst

Recommend

CEO approval

Business Outlook

Pros

-Job security - nobody has ever been laid off, and firings are extremely rare. -benefits are average to slightly above average

Cons

-extremely low pay -abusive manager -Promotions are rarely based on merit. Getting into management is solely a popularity contest. -culture of secrecy - "honesty" is a core value, but one rarely displayed by upper management -extreme lack of diversity -poor work/life balance - you're told the pay is below market because "it's only a 37.5 hour week" but you're often forced into unpaid overtime

Auto-Owners Insurance Response

4y

Thank you for taking the time to provide feedback. We are sorry to hear about your experience - this is not typical of Auto-Owners. We'd like to learn more about this. Please email us at conversation@aoins.com and tell us more.

4.0

Nov 11, 2021

Good benefits, pay is below the industry

Underwriter

Recommend

CEO approval

Business Outlook

Pros

The company has a good benefits package, the people are nice, and management is responsive. They are quick to promote from within. It’s a good place to work with good opportunities but they are just a little behind the times with pay and WFH.

Cons

Their “culture” feels meant to keep you there until you’re too far into it to leave. The salary is below average but as you accrue years your bonuses and time off improve. Overall they underpay and if you work too hard you can get stuck in your position while other people who have been there longer are making more money doing less. They’ve been good with the pandemic but haven’t really listened to their associates as far as offering work from home.

Auto-Owners Insurance Response

4y

Thank you for your review. We are proud of our robust benefits package and our commitment to our core values, including Opportunities for Associates.

Viewing 145 - 147 of 1,077 Reviews

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Jobs at Auto-Owners Insurance

Auto/Physical Damage Claims Representative