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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,077 total reviews)
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Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

People that I work with are great. This is true for my team, other teams I work with, and end users. While I've heard of some interpersonal issues and arguments before, I've never really witnessed it firsthand so it seems pretty rare and more an issue with some individuals.

Cons

EDIT: I can't edit my prior review so I'm reposting it with an update. My original statement about upper management seeming disconnected from how associates feel about decisions and policies was affirmed. The work from home program has just been announced to be getting gutted starting 2025 despite it being overwhelmingly favored by associates and lower management. People were hired in and being told by management and HR that the program would be here to stay but now that benefit is being removed with no recourse. The careers page still has wording that promises more than will be available. It just shows untrustworthy, deceptive, and selfish mindsets that I'd advise others to avoid. ORIGINAL REVIEW: Upper management seems really disconnected from how associates feel about decisions and policies. This has caused massive turnover in all areas of the company for multiple reasons that were slow to be addressed or weren't at all. Low salaries, small raises, HR explicitly decided to only give promotions during annual reviews so the promotion raise doesn't seem as small when lumped with your annual raise, work from home frequently treated as a threat to be taken away (by senior management, direct management doesn't do this), staffing issues which cause poor work/life balance, too strict with tracking time for salaried employees (need explicit approval to leave 5 minutes early but no issue if you stay an hour late or work through lunch), too much ambiguity for what is a high priority (leading crunch time to be all the time). Advice to Management Pay competitive salaries, including scaling based on location. You claim to do this but it is not true, at least not in IT. The same associate working in one city vs another does not make a different amount. This discourages talent outside of the very limited pool AO looks at.

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Auto-Owners Insurance Response
1y
Thank you for your additional feedback. If there is more you would like to share, please email us at conversation@aoins.com.
1.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The people you work with

Cons

Lower pay for the job. Went from a fantastic WFH program to enforcing 2 days in the office per week. Many people took the job because of the WFH and live 45+ mins away. This change places a sigficant financial burden on employees.

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Auto-Owners Insurance Response
1y
Thank you for sharing your feedback. We are sorry to hear about your concerns. Please email us at conversation@aoins.com so that we can learn more about your experience.
2.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The company is stable and never laid off any employees. The flexibility has improved in the last couple of years. For the most part it is a no pressure environment. Benefits are decent.

Cons

The communication is horrible between corporate and the branch. The company also lacks a sense of urgency on just about every business decision, which makes improvement and efficiency very hard to do. Upper management has no desire to listen to any feedback on how to improve the company. You are basically treated as a number and just expected to stay in your lane. Very low pay with absolutely no discussions on trying to get the base salary inline with the rest of the industry. 30-40% more pay for less work if you go to a competitor. The company will not offer to try and keep you either. One of their core values is loyalty but the longer you are with the company the less you are valued. Opportunities are really only given to those who know someone in management or the ones that are generated from turnover.

avatar
Auto-Owners Insurance Response
1y
Thank you for taking the time to share feedback. We are sorry to hear about your concerns, and we would like to know more. Please email us at conversation@aoins.com so that we can learn more about this.
Viewing 13 - 15 of 1,077 Reviews

Glassdoor has 1,201 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.