Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,202 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Fully funded pension (automatically vested after 5 years)" ((in 64 reviews)); "Great culture and team environment" ((in 50 reviews)); "Coworkers below management were all great to work with" ((in 48 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 47 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 141 reviews)); "Extremely unfair and low salaries" ((in 71 reviews)); "Poor management and consistently understaffed" ((in 70 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 43 reviews)); "Work from home was not allowed for most of the internship" ((in 32 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Oct 29, 2024

Don't go to billing.

Billing representative

Recommend

CEO approval

Business Outlook

Pros

Customer Engagement is mostly awesome. Foods good.

Cons

Entitled Management Micro managed for no reason Too much back handiness if you don't make management happy. Have no grasp on what the core values actually mean and follow them. Especially integrity. Certain members of management will lie and cheat so you can't move up or out of billing.

Auto-Owners Insurance Response

1y

Thank you for the feedback. We are sorry to hear about your concerns, and we would like to learn more. Please email us at conversation@aoins.com and tell us more about this.

4.0

Oct 27, 2024

Great but may vary by region

Underwriting supervisor

Recommend

CEO approval

Business Outlook

Pros

A-O has some of the best talent and individuals in the industry. The people make the whole experience valuable beyond measure. Long-term benefits are excellent if you're willing to do beyond 10 years, 20+ is ideal. Bonus structure is competitive when the industry isn't upside down as it has been for several years. This has negatively impacted total compensation and what associates are accustom to receiving in their total pay package. There are nearly limitless opportunities to try different career paths and develop your professional side. I do wish Michigan would expand talent considerations more broadly into regional teams. They are missing out on several gems and will continue to do so.

Cons

The A-O experience seems to vary greatly from region to region which is a shame. There's a ton of pressure on frontline leadership from all ends, more support from Home Office teams could be helpful. The company is huge on efficiency at the moment which is fine but you also have to balance that with quality, and the neverending list of other requirements stacked onto an already burning-out group. The teams are great but it's tough to support them when you don't have unwaivering support from home office. I guess the regions felt left behind often especially the ones that had bad markets.

Auto-Owners Insurance Response

1y

Thank you for taking the time to share your review! We appreciate your thorough feedback.

3.0

Aug 17, 2024

Underwriting Specialist

Underwriter specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent training and educational opportunities

Cons

No secret that they 'work lean.' Mandatory, unpaid overtime is de rigueur companywide.

Auto-Owners Insurance Response

1y

Thank you for your review. We would like to know more about your experience. Please email us at conversation@aoins.com so that we can learn more about this.

Viewing 187 - 189 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

Administrative Assistant