Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,202 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 109 reviews)); "Pension and 401k" ((in 58 reviews)); "Great culture and team environment" ((in 52 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 48 reviews)); "Coworkers below management were all great to work with" ((in 45 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 146 reviews)); "Extremely unfair and low salaries" ((in 78 reviews)); "Poor management and consistently understaffed" ((in 74 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 33 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(505 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

505 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Dec 1, 2022

Wonderful coworkers , management could use some work

Associate underwriter

Recommend

CEO approval

Business Outlook

Pros

Very nice co workers, will assist the best they can given their overworked themselves,

Cons

The pay is low given the amount of work given.Training is poor, especially if you have no prior experience in the insurance industry. Management is very micromanaging, tend to use fear tactics in terms of job security. Upper management out of touch and doesn’t really know or care to understand what associate underwriters go through.

Auto-Owners Insurance Response

3y

Thank you for sharing your feedback. We are sorry to hear about your experience, and we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so we can learn more about this.

5.0

Nov 29, 2022

Great place to work

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Fully funded pension Matching 401k up to a certain % Nice offices Most managers in IT are great Only promote from within Great training and onboarding mentorship process Work from home for most of IT Flexible work hours. 37.5 hour work week Company is charitable and very sustainable

Cons

Pay is lacking for industry - profit sharing and Christmas bonus makes up for that

Auto-Owners Insurance Response

3y

Thank you for your review! We are proud to have been certified as a Great Place to Work for the seventh consecutive year.

2.0

Nov 29, 2022

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Consistently busy, always learning new things

Cons

Low pay for amount of work needed, still requires some in office work when everything can be done remotely, no opportunity for promotion

Auto-Owners Insurance Response

3y

Thank you for your feedback. We are sorry to hear about your concerns and we would like to learn more. Please email us at conversation@aoins.com and tell us more about this.

Viewing 199 - 201 of 505 Reviews

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Jobs at Auto-Owners Insurance

Auto/Physical Damage Claims Representative

Analytics Project Lead