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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)
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Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

People that I work with are great. This is true for my team, other teams I work with, and end users. While I've heard of some interpersonal issues and arguments before, I've never really witnessed it firsthand so it seems pretty rare and more an issue with some individuals.

Cons

EDIT: I can't edit my prior review so I'm reposting it with an update. My original statement about upper management seeming disconnected from how associates feel about decisions and policies was affirmed. The work from home program has just been announced to be getting gutted starting 2025 despite it being overwhelmingly favored by associates and lower management. People were hired in and being told by management and HR that the program would be here to stay but now that benefit is being removed with no recourse. The careers page still has wording that promises more than will be available. It just shows untrustworthy, deceptive, and selfish mindsets that I'd advise others to avoid. ORIGINAL REVIEW: Upper management seems really disconnected from how associates feel about decisions and policies. This has caused massive turnover in all areas of the company for multiple reasons that were slow to be addressed or weren't at all. Low salaries, small raises, HR explicitly decided to only give promotions during annual reviews so the promotion raise doesn't seem as small when lumped with your annual raise, work from home frequently treated as a threat to be taken away (by senior management, direct management doesn't do this), staffing issues which cause poor work/life balance, too strict with tracking time for salaried employees (need explicit approval to leave 5 minutes early but no issue if you stay an hour late or work through lunch), too much ambiguity for what is a high priority (leading crunch time to be all the time). Advice to Management Pay competitive salaries, including scaling based on location. You claim to do this but it is not true, at least not in IT. The same associate working in one city vs another does not make a different amount. This discourages talent outside of the very limited pool AO looks at.

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Auto-Owners Insurance Response
1y
Thank you for your additional feedback. If there is more you would like to share, please email us at conversation@aoins.com.
4.0
Aug 1, 2024

Stability with Integrity

Recommend
CEO approval
Business Outlook

Pros

Associates are very welcoming and apositive work environment. Pay, perks and benefits make for a competitive package. This company is in it for the long haul and seeks to constantly improve for Associates, policyholders, and agencies.

Cons

Very conservative on salaries and relies heavily on other benefits to tip the scales. They also rely on associates being loyal and working for less pay albeit a good work life balance.

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Auto-Owners Insurance Response
1y
Thank you for your review! We are proud of the robust benefits package we offer as well as our supportive and friendly work environment.
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

In fact i cannot think of any

Cons

-There are no internal job postings. If you are not a favorite employee, or relative of management, you won't get promoted, regardless of merit. -They underpay. and then if they issue a bonus, they make you feel like they're doing you a favor, and the bonus still doesn't bring your salary up to market value. -If you have a bully boss / are targeted, you are screwed, no matter how much evidence you present to your boss's boss. I warn people to never work there.

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Auto-Owners Insurance Response
1y
Thank you for your feedback. We are sorry to hear about your concerns, and we do not find this to be typical of Auto-Owners. We do post job opportunities internally for our associates to view and apply. Please reach out to us at conversation@aoins.com so that we can learn more about your experience.
Viewing 202 - 204 of 1,077 Reviews

Glassdoor has 1,201 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.