Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Great benefits such as pension and student loan assistance" ((in 112 reviews)); "Fully funded pension plan" ((in 59 reviews)); "Great culture and team environment" ((in 53 reviews)); "Coworkers below management were all great to work with" ((in 45 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 44 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 144 reviews)); "Extremely unfair and low salaries" ((in 77 reviews)); "Poor management and consistently understaffed" ((in 73 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 40 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 31, 2024

Major Changes to WFH

Software developer

Recommend

CEO approval

Business Outlook

Pros

People are nice, up until these big changes I had been quite happy.

Cons

They have decided the remove the majority of WFH from IT and Actuarial, starting in January it will match up with other departments at 2 days required in office per week as a hybrid. This decision has been told to us as unrelated to productivity or our ability to WFH, so it has felt more like a punishment or not well thought out decision. I can see how some teams might struggle to build relationships and grow at mainly WFH, but my team put a lot of effort into connecting while WFH, and there was still a good chunk of us who would come in more than required to create good experiences. Having that option taken away and having now announced there will be no pay adjustments, the bulk of us are now effectively taking a pay cut due to increased cost of living.

Auto-Owners Insurance Response

Thank you for providing your feedback. Please email us at conversation@aoins.com if there is anything additional you would like to share.

4.0

Jul 29, 2024

Great Company, Needs Some Improvements

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Auto-Owners is a great and stable company. There are many different departments and insurance courses where you can learn more to elevate your career. If you relocate, there are many different branches in the United States so you can continue your career regardless on where you are at. Work from home program is great and allows it's associates to work from home but also build relationships with coworkers. The work/home life balance is great as well.

Cons

The starting pay and pay raises aren't as high as other companies. Bonuses aren't guaranteed so the last few years have been difficult due to inflation. It can also be hard to grow in your career.

Auto-Owners Insurance Response

Thank you for your review! We are proud of the stability we enjoy and the many benefits we provide to our associates.

1.0

Jul 26, 2024

Terrible leadership

Software developer

Recommend

CEO approval

Business Outlook

Pros

Pension and workload are about it. Some good associates and lower management is generally good.

Cons

Upper management love to go on power trips and take benefits away. Trying to force people out by taking away work from home while still using it I'm recruiting. Such a disconnect once they reach any upper level of management and they just suck up to anyone they need to get higher.

Auto-Owners Insurance Response

Thank you for providing your feedback. Please email us at conversation@aoins.com if there is anything further you would like to share.

Viewing 205 - 207 of 1,077 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Major Changes to WFH

Great Company, Needs Some Improvements

Terrible leadership

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