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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,077 total reviews)
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Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Auto-Owners is a financially stable company with a strong reputation in the insurance industry. There have been many improvements in the years that I have worked here. AO is a great company to work for.

Cons

Workloads can be demanding due to the volume of claims handled in certain roles.

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Auto-Owners Insurance Response
3mo
Thank you for your review! We are proud of the stability that allows us to have never laid off an associate in over 100 years in business.
1.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Company vehicle Company cell phone Remote job Great insurance Pension

Cons

Zero training Overworked and always overwhelmed Unreasonable expectation from management

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Auto-Owners Insurance Response
3mo
Thank you for sharing your feedback. We are glad to hear you appreciated the benefits that were available to you. We appreciate your comments regarding training and workload, and we would like to know more about your experience as we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so that we can learn more about this.
3.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Entry level opportunities Can switch roles

Cons

Too many layers of management Senior leadership out of touch Low pay

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Auto-Owners Insurance Response
4mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve experienced strong work-life balance and opportunities to grow. We also appreciate your candid comments regarding leadership structure, compensation, and hiring strategy. If you'd like to share more details, we encourage you to reach out to us at conversation@aoins.com so that we can learn more about your perspective.
Viewing 19 - 21 of 1,077 Reviews

Glassdoor has 1,201 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.