Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at Auto-Owners Insurance to a friend and 52% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

48% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (27) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and great benefits" ((in 117 reviews)); "Fully funded pension (automatically vested after 5 years)" ((in 61 reviews)); "Great culture and team environment" ((in 57 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 53 reviews)); "Coworkers below management were all great to work with" ((in 42 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 151 reviews)); "Extremely unfair and low salaries" ((in 73 reviews)); "Poor management and consistently understaffed" ((in 71 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Poor training" ((in 32 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 19, 2026

Project Lead Pay

Project lead

Recommend

CEO approval

Business Outlook

Pros

1. No budgets 2. Flexibility

Cons

1. Not much training 2. Not much room for promotion

Auto-Owners Insurance Response

4mo

Thank you for sharing your review. We’re glad to hear you value the flexibility and autonomy in your role. We value your feedback regarding training and promotions, and we do not find this to be typical of Auto-Owners. Please feel free to email us at conversation@aoins.com to provide any additional context for your concerns so that we can look into this.

1.0

Feb 18, 2026

Plays Music In-Office 24/7

Software developer

Recommend

CEO approval

Business Outlook

Pros

You get the magic of feeling like you work in a Kohl's

Cons

There is music. 24/7. They never. Turn. It. Off. People talk even louder to talk over it so have fun trying to do your work. Good thing you don't need to focus or concentrate to do software development.

Auto-Owners Insurance Response

4mo

Thank you for sharing your feedback. We appreciate you raising concerns about the music in the workplace and understand how noise levels can affect focus. Your feedback has been shared for consideration, and we also encourage associates to share concerns through internal channels so we can better identify specific challenges and work toward solutions. Thank you again for sharing your perspective.

5.0

Feb 3, 2026

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Everything is wonderful the environment and management

Cons

Can be difficult and overwhelming at times

Auto-Owners Insurance Response

4mo

Thank you for your feedback! We are thrilled to hear you've enjoyed our team-oriented environment and supportive leadership.

Viewing 22 - 24 of 1,077 Reviews

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Project Lead Pay

Plays Music In-Office 24/7

Claims adjuster

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