Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,206 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at Auto-Owners Insurance to a friend and 52% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

48% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.6 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Field Claims Representative (15) , Underwriting Specialist (15) , Quality Analyst (14) , Software Engineer (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 104 reviews)); "Fully funded pension (automatically vested after 5 years)" ((in 64 reviews)); "Great culture and team environment" ((in 52 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 43 reviews)); "Coworkers below management were all great to work with" ((in 42 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 77 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 43 reviews)); "Work from home was not allowed for most of the internship" ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(245 total reviews)

Jamie P. Whisnant

51% approve of CEO

52% positive business outlook

Ratings by category

3.6

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

Reviews about "Culture"

Return to all reviews

3.0

Sep 7, 2025

Good Culture, Low Pay

Personal lines underwriter

Recommend

CEO approval

Business Outlook

Pros

The teams are wonderful, they are very thorough in the hiring process -- eliminating many "bad apples". Training is as thorough as it can be for the career field. While you can't learn everything, they give you a good ground to start on.

Cons

High workload expectations even in tough market phases where you are getting +35 calls and +40 emails daily. They prioritize your on paper metrics over relationship building despite advertising themselves as people forward. Expect to work weekends if you are well liked amongst clients. Very low pay as compared to the rest of the industry, starting pay was 47,000.

Auto-Owners Insurance Response

10mo

Thank you for providing your feedback. We are glad to hear you have had a good experience with your teams and training. We appreciate your insights to help us improve and would welcome any additional input you would like to share by emailing conversation@aoins.com.

2.0

Aug 19, 2025

Good Job/Low Pay

Claim investigator

Recommend

CEO approval

Business Outlook

Pros

Great first insurance job, offers training

Cons

Very low pay, toxic work environment, mid level management poor

Auto-Owners Insurance Response

11mo

Thank you for your feedback. We are sorry to hear about your concerns, and we would like to learn more. Please email us at conversation@aoins.com so that we can gain additional insight into your experience.

3.0

Jul 28, 2025

Good Place to Start Your Career

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Good training, helpful culture, excellent low-level management

Cons

Low pay, significant talent loss recently, lack of senior management transparency

Auto-Owners Insurance Response

11mo

Thank you for your feedback. We're glad to hear you found value in our training and culture. Your input helps us grow, and we would appreciate any additional insight you'd like to share by emailing conversation@aoins.com.

Viewing 19 - 21 of 245 Reviews

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Jobs at Auto-Owners Insurance

Field Investigator – SIU Claims

Inside Physical Damage Appraiser

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Inside Physical Damage Appraiser

Auto-Owners Insurance reviews FAQs

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Good Culture, Low Pay

Good Job/Low Pay

Good Place to Start Your Career

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