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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,076 total reviews)
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Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jul 15, 2018

Unfairness is alive and well!

Recommend
CEO approval
Business Outlook

Pros

7.5hr work day, Christmas bonus

Cons

Severely underpaid in metro Atlanta. Mostly promotes Caucasians. So if you are African American and intelligent you have little room for advancement since they play favorites.

2.0
Jul 12, 2025

Fading company culture

Recommend
CEO approval
Business Outlook

Pros

Auto-Owners has one of the best training programs in the industry for underwriters. New hires are well-equipped for success, and many go on to excel at other companies. The pension plan is a rare and valuable benefit, and the time-off policy is fairly generous.

Cons

Despite branding itself as "The Refreshingly Human Company," that identity is quickly fading. As the company grows, it's lost much of the small-field, personal touch that once defined it. The culture has shifted, and there’s a noticeable lack of joy, care, and connection among associates. Leadership often micromanages and lacks cohesive direction. Coordination between departments is poor, and associate input doesn't seem to carry much weight. Pay is significantly below industry average, even for leadership roles. It's not uncommon for underwriting supervisors or managers to earn less here than they would in the same position elsewhere. Health insurance is weak, the 401(k) match is minimal, and overall benefits are outdated. The company is increasingly seen as a stepping stone — great for training, but not for long-term career growth. And notably, no one who leaves seems to return.

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Auto-Owners Insurance Response
11mo
Thank you for taking the time to share your feedback. We are glad to hear you have found value in our training programs as well as some of our benefits. We would appreciate the opportunity to learn more about the concerns you've shared. Please email us at conversation@aoins.com so that we can gain further insight from you.
1.0
Jul 26, 2024

Terrible leadership

Recommend
CEO approval
Business Outlook

Pros

Pension and workload are about it. Some good associates and lower management is generally good.

Cons

Upper management love to go on power trips and take benefits away. Trying to force people out by taking away work from home while still using it I'm recruiting. Such a disconnect once they reach any upper level of management and they just suck up to anyone they need to get higher.

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Auto-Owners Insurance Response
1y
Thank you for providing your feedback. Please email us at conversation@aoins.com if there is anything further you would like to share.
Viewing 25 - 27 of 1,076 Reviews

Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.