Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at Auto-Owners Insurance to a friend and 52% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

48% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (27) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and great benefits" ((in 117 reviews)); "Fully funded pension (automatically vested after 5 years)" ((in 61 reviews)); "Great culture and team environment" ((in 57 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 53 reviews)); "Coworkers below management were all great to work with" ((in 42 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 151 reviews)); "Extremely unfair and low salaries" ((in 73 reviews)); "Poor management and consistently understaffed" ((in 71 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Poor training" ((in 32 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 9, 2024

Good place to start

Commercial lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Auto-Owners is a great place to get your foot in the door of the insurance industry and gain experience. Good training and continuing education opportunities.

Cons

The pay is consistently under market value for every position. The salaries are grossly low compared to other companies. Many employees are leaving and getting $30-$40k salary raises on average, with a much more competitive benefits package. Profit sharing bonuses have not been obtained in last couple of years, which many people count on for total compensation. Moreover, the underwriting is nonexistent. Management is more concerned with task count and pleasing agents than the art of underwriting and maintaining profitability. The underwriting position has become more of a glorified customer service role.

Auto-Owners Insurance Response

Thank you for providing your feedback. We would welcome additional insight on your experience. Please email us at conversation@aoins.com to share more.

3.0

Aug 23, 2024

Nice People, Poor Decisions

Application architect

Recommend

CEO approval

Business Outlook

Pros

Good people, supportive colleagues, value learning and growth

Cons

Changes to WFH policy without adequate evidence that said changes will do what they want.

Auto-Owners Insurance Response

Thank you for sharing your review. We would welcome any additional feedback you would like to provide by emailing us at conversation@aoins.com.

1.0

Aug 16, 2024

Incompetent management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Easiest job you could ask for

Cons

Pay is substandard, management removes work from home after insisting it will not change.

Auto-Owners Insurance Response

Thank you for your review. We are sorry to hear about your concerns. Please reach out to us at conversation@aoins.com with any additional feedback.

Viewing 22 - 24 of 1,077 Reviews

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Good place to start

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