Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,203 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Fully funded pension (automatically vested after 5 years)" ((in 63 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 51 reviews)); "Great culture and team environment" ((in 50 reviews)); "Coworkers below management were all great to work with" ((in 47 reviews)); "Excellent job security" ((in 32 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 143 reviews)); "Extremely unfair and low salaries" ((in 79 reviews)); "Poor management and consistently understaffed" ((in 73 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "Work from home program is disappointing at 1 day a week even after being home for over a year." ((in 33 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,078 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jul 23, 2022

Salary review

Field claims representative

Recommend

CEO approval

Business Outlook

Pros

This company has a pension. Not many companies have that.

Cons

This company’s base pay does not seem to take into account what the market is doing. They are unwilling to work with hard working employees and make appropriate adjustments to their salaries based upon performance. I recently asked that upper management relook at my base compensation. They responded and stated that there was nothing that they could do but if I did find another job offer come to them first to show I was serious about leaving and then they would look at my request harder. I don’t want to leave the company but if this is how they want to treat us then I am going to start looking.

Auto-Owners Insurance Response

3y

Thank you for your feedback. We are sorry to hear about your concerns, and we would like to learn more. Please email us at conversation@aoins.com and tell us more about your experience.

4.0

Jun 1, 2022

Solid

Pip claims adjuster

Recommend

CEO approval

Business Outlook

Pros

the company is very stable

Cons

the pay is pretty underwhelming

Auto-Owners Insurance Response

4y

Thank you for your review. We are glad to hear you value our stability. We appreciate your feedback.

1.0

Mar 24, 2022

Not for me

Commercial lines underwriter

Recommend

CEO approval

Business Outlook

Pros

The people on my team were wonderful. The individuals in the department as a whole were great. The lower managers were mostly good, but upper management was not personable.

Cons

I found that everything was numbers based. I understand hitting quotas, but at the end of the day, not all tasks are created equal. Upper management seems to forget that and take that out of the equation. There is also massive amounts of turnover in the regional office I was in.

Auto-Owners Insurance Response

4y

Thank you for sharing this feedback with us. We are sorry to hear about your concerns - this is not typical of Auto-Owners. We would like to know more about your experience. Please email us at conversation@aoins.com and tell us more.

Viewing 271 - 273 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

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Inside Physical Damage Appraiser