AutoZone reviews

3.3

53% would recommend to a friend

(7,521 total reviews)
avatar

Phil Daniele

49% approve of CEO

49% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
May 18, 2011
Recommend
CEO approval
Business Outlook

Pros

If you like retail sales, working on/knowledge of cars and trucks, and helping folks keep their cars running then it's a satisfying job.

Cons

Like most retail stores AutoZone never has enough employee's on the floor to accomplish the corporate workload (i.e. store maintenance, stock/inventory/planograms) and service the customer at the same time. Pay is poor when one considers that the employee is expected to be able to advise the customer on how to repair their vehicle and ASE Certification is encouraged. Manager's are severely undervalued, there are cases where senior part-time sales make more money per hour than full-time manager's which is wholly unsatisfactory.

4.0
May 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Gain knowledge of automobiles, great employee discount. a great place to make friends and enjoy the job. good beginner job.

Cons

Blue collar job, no union. a lot of heavy lifting. stocking usually take time and might have to stay overnight to finish.

1.0
May 5, 2011

Still Sucks

Recommend
CEO approval
Business Outlook

Pros

Checks don't bounce, 20% discount on some things,free ASE testing it's a job in an area where there are none.

Cons

No raises/promotions unless you are one of the DM's/RM's buddies, upper managment will treat you like cattle, they lie to your face and when you catch them in it they make your life miserable, they steal from employess by refusing to pay overtime, they force employees to buy their own uniforms even though they don't pay enough for employees to do so,(they call it a "dress code" not a uniform)they cut already tight payrolls at the end of every quarter to artificialy inflate the stock price regardless of the work load or customer service levels, pay level and benefits are not up to industry standards(I've almost been fired twice for even mentioning that) Benefit costs are incredibly overpriced ( I pay over $600 per month for mine) judged only by the amount of add on sales (called wittdjr/checkout challenge) not by sales or customer service or employee retention, a report for EVERYTHING and I do mean EVERYTHING ! they even have a report about reports, endless tasks that are often contradictory(like doing the same planogram 4 times in 2 weeks) terrible training (or none at all) threaten your job on a DAILY basis if you disagree with anything your DM says. Micro managing at it's finest. Managers have no authority to do anything but are held accountable for everything.

Viewing 7339 - 7341 of 7,521 Reviews

Glassdoor has 8,337 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.