AutoZone reviews

3.3

54% would recommend to a friend

(7,518 total reviews)
avatar

Phil Daniele

50% approve of CEO

50% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jul 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Fun environment Great associates to work with Held to manageable responsibilities Flexible scheduling great opportunities for advancement upper management seems to care

Cons

Relatively low pay; hopefully you hire in at a decent rate because yearly merit raises are a joke. Working with ignorant customers is aggravating and of course the customer is always right. Rediculous emphasis on upsaling the products and add-ons or "wittdjr"

3.0
Jul 15, 2010
Recommend
CEO approval
Business Outlook

Pros

problem solving and troubleshooting customers ever changing needs. every customer presents a new challenge. also many repeat customers that provide for relationship building

Cons

Many of the people you see on a daily basis are very unhappy, not with you or with the company, but because they are do it yourselfer weekend warriors that eithe do not know how to fix their vehicles or have to spend money they do not have.

2.0
Jul 3, 2010
Recommend
CEO approval
Business Outlook

Pros

The auto parts industry is very stable in an economy that is not. If you want a job where you are not worried about getting laid off this is it.

Cons

Work way to many hours. Do not have enough staffing to be able to manage your store. You spend most of your time answering phones and waiting on customers. To much micro management. There literally a report that reports on what reports you have printed.

Viewing 7456 - 7458 of 7,518 Reviews

Glassdoor has 8,331 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.