AutoZone reviews

3.3

53% would recommend to a friend

(2,344 total reviews)
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Phil Daniele

49% approve of CEO

49% positive business outlook

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4.0
Dec 8, 2012

Commercial Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The insurance starts on day one. 401k and a employee purchase stock plan. Competitve hourly wage. Ablilty to transfer areas.

Cons

Many stores maybe open on holidays, someone has to work. Tracking of sale items is driven VERY strong. Rude customers

1.0
Nov 24, 2012
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about basic auto maintenance and how to choose the correct parts. Many of my coworkers were very supportive in helping me gain experience in the field (I worked here after graduating with an engineering degree with not much auto experience while looking for an engineering job). I really enjoyed using my Spanish while working at Autozone. They really make the effort to provide Spanish speakers with the materials they need to get the job done and I enjoyed helping our hispanic customers, mechanics, and their families while working here.

Cons

I worked my way "up" into a driver position delivering parts to shops. Most of our commercial customers were respectful but there is a lot of sexual harassment and no training on how to deal with it coming from customers while maintaining their business. It was stressful and I am glad I was able to leave Autozone for a job in my career field soon after the "promotion." Additionally, pay is not on target with experience. I was offered $8.01 an hour (at the time, minimum wage in Oregon being $8/hr) - an extra PENNY an hour for being fully fluent in Spanish, something I used every day. Another co-worker was making only $8 per hr and had 5 years of parts sales experience. The scheduling was horrible. We would often have 6-8 employees waiting around with nothing to do on truck day only for the truck to arrive late after all of the extra people were sent home and leaving the closing manager and sales person to unpack it all. No one ever had a consistent schedule week to week or month to month. We didn't even have rotating schedules. I was balancing this job with another job and it made it really difficult. There was no reason for the scheduling being wonky other than poor management. If you've worked here - the cheer, the phone conference calls, the pins, the chintzy awards for being good at what you do - these weren't the incentives I wanted. Give me a consistent schedule and cash bonuses and I won't forget my "5 on the Phone." The store managers would probably have a better shot at gaining satisfied employees if they weren't penalized for not having "spirit."

2.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

The environment is somewhat laidback, not much to do and the job is simple. Very hard to get fired, they try to keep you on staff once hired.

Cons

They start you out at $8.15 and only give you a raise 1 time a year and it ranges from 10 cents to 25 cents depending on how the store manager feels. The hours are horrible they only hire part-time employees so they can save money on benefits. Autozone is a cheap company. They only care about numbers and sales regardless of the customer. They tell the emlpoyees that if we sell more we get more hours... needless to say no matter how much we sell our hours get cut regardless. The management get away with most things and they tell you anything so be on guard and don''t believe everything they tell you.

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