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      Autodesk

      Engaged Employer

      Autodesk Customer Success Manager reviews

      4.4

      98% would recommend to a friend

      (43 total reviews)
      avatar

      Andrew Anagnost

      99% approve of CEO

      85% positive business outlook

      Ratings by category

      4.5

      Culture & values

      4.3

      Diversity & inclusion

      4.2

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      Manager, Customer Success employees have rated Autodesk with 4.4 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have an excellent working experience there. Autodesk is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      43 reviews
      5.0
      Oct 17, 2023

      Great company to work at

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Industry Leader - Strong local resellers presence - good work life balance

      Cons

      - Customer Success Organization is relatively new compared to other SaaS company - Benefits can be improved.

      1.0
      May 3, 2023

      Worst Senior Leadership

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Christmas break shut down Flex program available

      Cons

      Employees hired from outside are considered as a low priority compared to tenured employees despite the competences. In the Customer Success Team, the Senior leadership encourages bullying by pitching people against each other. Promotions are based on perception, not facts or results and from a manager position, there is no designed career path. If you report anything to HR, there will likely be retaliation. Worst Senior Leadership i have seen in action in my entire career.

      avatar
      Autodesk Response
      3y
      We take your concerns seriously and kindly encourage you to share more details about your specific experience by reaching out to our Business and Ethics Hotline. You can contact the hotline by dialing 855-822-9535 or anonymously by visiting www.autodesk.ethicspoint.com.
      Viewing 13 - 15 of 43 Reviews
      Related searches: Autodesk Manager, Customer Success jobs | Autodesk Manager, Customer Success salaries | Autodesk benefits | Autodesk Manager, Customer Success interviews | Autodesk conversations
      Autodesk reviewsAutodesk Manager, Customer Success reviews

      Glassdoor has 5,920 Autodesk reviews submitted anonymously by Autodesk employees. Read employee reviews and ratings on Glassdoor to decide if Autodesk is right for you.