Is Autodesk a good company to work for as a Customer Success Manager?

Customer Success Manager professionals working at Autodesk have rated their employer with 4.4 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Autodesk employees being 4.0 out of 5 stars. Search open Customer Success Manager Jobs at Autodesk now and start preparing for your job interview by browsing frequently asked Customer Success Manager interview questions at Autodesk .

Does Autodesk pay Customer Success Manager employees well?

Customer Success Manager professionals rate their compensation and benefits at Autodesk with 4.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 4.9% better than the company average rating for salary and benefits. Find out more about Customer Success Manager salaries at Autodesk.

How happy are Customer Success Manager professionals working at Autodesk?

98% of Customer Success Manager employees at Autodesk would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Success Manager professionals have also rated Autodesk with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.5 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Autodesk?

Software Engineer (280) , Senior Software Engineer (194) , Software Developer (70) , Intern (68) , Principal Software Engineer (61) , Product Manager (61) , Project Manager (56) , Technical Support Specialist (56) , Senior Manager (55) , Program Manager (53) , Software Engineer(Internship) (53) , Director (52) , Sales (51) , Manager (50) , Customer Success Manager (45)

What are the pros of working at Autodesk according to real employee reviews?

"6 week paid sabbatical every 4 years is a great benefit and motivation to stay on long" ((in 549 reviews)); "Supportive and good work life balance." ((in 526 reviews)); "The people at Autodesk were great and the work was extremely interesting." ((in 519 reviews)); "Good pay and benefits/ancillary perks" ((in 161 reviews)); "Good Salary and Charity Foundation" ((in 140 reviews))

What are the cons of working at Autodesk according to real employee reviews?

"bad management and too many re" ((in 172 reviews)); "bad managers (if you are unlucky) creating toxic working env" ((in 129 reviews)); "Bad managers and upper management are hard to get rid of." ((in 37 reviews)); "No job security — frequent reorganizations and sudden team changes create a sense of instability." ((in 26 reviews)); "1. Hyderabad office is running on lot of favoritism and bad work ethics." ((in 12 reviews))

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Autodesk Customer Success Manager reviews

4.4

98% would recommend to a friend

(43 total reviews)

Andrew Anagnost

99% approve of CEO

85% positive business outlook

Ratings by category

4.5

Culture & values

4.3

Diversity & inclusion

4.2

Compensation and benefits

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

Manager, Customer Success employees have rated Autodesk with 4.4 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have an excellent working experience there. Autodesk is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

43 reviews

5.0

Mar 29, 2023

Love working here

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Independence, able to be a part of something REALLY cool, making significant difference in this world! Everyone is amazing to work with!

Cons

Huge silos, can make onboarding at Autodesk very difficult.

3.0

Feb 7, 2023

Becomes bureaucratic

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Still competitive wages and perks. Inclusive and care about employees

Cons

More and more internal reportings leading no time for customer meetings. It used to be autonomous in terms of decision-making but has become bureaucratic which make all process slow

4.0

Jan 16, 2023

Great mission and benefits

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Most staff share a strong sense of purpose that we are helping build a better world. Andrew is a genuine leader. Wonderful to have women in so much of the leadership team.

Cons

Some acquisitions take a long time to fully integrate with Autodesk culture and processes

Viewing 16 - 18 of 43 Reviews

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Autodesk Customer Success Manager reviews

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Becomes bureaucratic

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