Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great work culture and pay

Cons

High stress, can get redundant

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Availity Response
4y
Thank you for writing a review. We are happy you are here and grateful for your positive comments! We are very proud of our culture and total rewards programs, so it’s always good to see those on the list of pros. You, and the rest of our Client Service associates, are the heart of our organization--talking with our clients day-in and day-out. While most of our clients are grateful for the assistance, we know it isn’t always easy. That’s why we offer comprehensive training and encourage associates to network with colleagues and their supervisors through Teams chat throughout the day. Some supervisors even host trivia contests and bingo games to keep things light and break up the day. If you have other suggestions, please pass them along to your supervisor. Again, thank you for your comments. We’re so glad to have you on the team.
5.0
Jan 4, 2022

BEST PLACE TO WORK

Recommend
CEO approval
Business Outlook

Pros

The company as a whole was pretty great. I got an amazing opportunity with another company and they fully supported it.

Cons

Unfortunately is all about who you know and less about your skills.

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Availity Response
4y
Thank you for taking the time to write a review. We think Availity is pretty great, too. We are sorry that you felt like connections outweighed skills in terms of growth and opportunity. Indeed, building a solid network and deepening relationships with colleagues and leaders can help you in your career, but that growth strategy holds true in most organizations. Skills are essential at Availity. We couldn’t agree more with your advice regarding our hard-working technical support associates in Availity Client Services. Many of our tenured associates started their careers at Availity in ACS, and we even created our Passport Program to ensure even more find their way to other roles in the company once they build their amazing knowledge base. In 2021, we promoted 51 associates from Availity Client Services to more advanced positions throughout the organization, and we promoted 32 in 2020. We also recently launched our new personalized learning program, Succeed, to help everyone build and develop the skillsets they feel they need to progress in their career—at any level. Again, thank you for your feedback! We wish you all the best in your new position.
4.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home and maintain a clean and positive home/work environment. Company truly does care for their staff by offering support and work incentives. PTO is AMAZING.

Cons

Even though you have your co-wrokers(via chat) and you talk on the phone everyone day, it gets very lonely... I miss the work enviorment

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Availity Response
4y
Thank you for taking the time to write a review. We miss seeing everyone, too. We’re all learning that it's super important to strike the right balance between the benefits of remote work and the benefits of making friends out of colleagues when we work in person. To combat loneliness or feelings of isolation, we encourage all associates to participate in many different virtual activities, like chair yoga or lunchtime trivia. Also, our Yammer social groups and diversity groups are very active and a great way to interact with colleagues outside of meetings. Some groups have even gathered in person to volunteer or enjoy a happy hour. We care deeply about the health and wellness of our associates. Our generous PTO policy reflects the trust and confidence in our people and the importance we place on a good work/life balance. It’s great to hear that you are enjoying that benefit!
Viewing 355 - 357 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.