Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home, salary, PTO, cares for employees

Cons

Working on phones all day

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Availity Response
3y
Thank you for taking the time to write a review and the five stars! We appreciate you and your feedback. Our client services team members are responsible for helping our customers with their technical and business challenges. While they spend a good portion of their day on the phone, their work is vital to our business and deeply appreciated by everyone throughout the organization. Associates in these positions have the opportunity to learn our business from the ground up and to advance into other areas of the company when opportunities become available. We've promoted several client services team members this year! Our leadership team works hard throughout the year to keep everyone in the business informed on how we are performing against our operating objectives and goals. There are many ways to stay informed, from weekly emails from the CEO to quarterly all-associate meetings and internal videos like Availity Unplugged. We will continue to look for ways to improve in this area.
2.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

great benefits and training, paid time off

Cons

communication with changing policies and no non phone time

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Availity Response
3y
Thank you for taking the time to write a review. We appreciate you mentioning our benefits program! We work hard to provide associates with a robust benefits package, which includes our unlimited PTO for exempt associates and generous PTO for non-exempt (hourly) associates. Our benefits include medical, dental, and vision coverage, HSA contributions for qualifying plans, 401K matching, annual wellness reimbursement, and more. We hear you about the communication. Healthcare is very complex, and information changes frequently. Our teams do their best to keep everyone abreast of the latest processes, modifications, and updates, but there is always an opportunity to improve here. If you have an idea about making information more accessible for everyone or find that you are repeatedly missing specific information, please share your thoughts with your manager. We are always open to new ideas. Thank you for your feedback and for going the extra mile to provide excellent customer service to our clients.
5.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote, flexible schedule, reasonable work load. 1 hour lunch

Cons

Work can be tedious at times, but nothing that can't be handled.

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Availity Response
3y
Thank you for taking the time to write a review. Sadly, almost all jobs have moments of tediousness. However, many employers don’t accommodate remote work, allow for flexible scheduling, or provide reasonable workloads as we do at Availity. With your 5-star review, it seems that the benefits of Availity far outweigh those dull moments. Again, thank you for your comments. We are so happy to have you on our team!
Viewing 481 - 483 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.