Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
1.0
Apr 20, 2020

Always open positions

Recommend
CEO approval
Business Outlook

Pros

Always open positions for Client Services team members great opportunities for new college grads.

Cons

Senior Leadership lacks strategic direction for the organization. Same goals for past 7 years and still haven't achieved any to date. Management states they only want "B" players to run Clearinghouse functions. All of the positive reviews on Glassdoor are from HR that receives $1500 signing bonus even if the employees don't last a year.

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Availity Response
5y
Thank you for taking the time to write your review. With 5-7 years at Availity, your insights carry some weight, and we are grateful for the feedback. Yes, Yes, Yes! Availity Client Services (ACS) is a fantastic place to jump-start a career in healthcare—whether clinical, administrative, or technical in focus. Our ACS representatives have gone on to have successful careers here at Availity and out in the world. A company’s strategic direction is meant to be a long-term, multi-year strategy and shouldn’t change each year; otherwise, you’re doing it wrong. To execute on our multi-year strategy, each year, we publish and communicate new operating priorities for our staff. We then reinforce our priorities by setting goals, providing regular updates via live, all-associate meetings, and routine updates through our internal video series, Availity Unplugged. Our Clearinghouse team is world-class, and we couldn’t do it without them. And it’s probably important to point out that our HR team doesn’t get a sign-on bonus or commission when they fill an open role, they love what they do, and our new team members can feel it. A recent quote from our new hire survey says it best, “The process was the most considerate interview process that I have ever experienced. I had never been treated with such respect and acknowledgment of my time and effort than I did with Availity. It made me want the job even more, realizing that this was a one-of-a-kind place to work." Good, bad, or ugly — feedback is the only way we can work to improve. We don’t feel that your point-of-view or experience is representative of the majority of our associates, but that doesn’t mean it’s not valid, and that we shouldn’t do something about it. We do encourage you to take up your concerns internally as well so that we can work to improve your experience.
5.0
Apr 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Leadership is supportive, engaged and prompts innovation . The benefits are top tier and the on-boarding process is comprehensive and structured. There are scheduled 1:1's with my one up and peer support for any questions or issues. Good work life balance. It was a great move to come to Availity and I feel blessed to be part of the Availity team. I have shared my experience with a couple of peers encouraging them to join the Availity team. That is how impressed I am with Availity.

Cons

Honestly, I do not have any. The only note I can share is if you are an individual that does not like engagement and communicating through technology this is not the work place for you. For me it has been a great move!

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Availity Response
6y
Thank you for taking the time to write such a positive review! We’re so pleased that you’re pleased (and we highly encourage referrals). You hit the nail on the head - engagement and communication are very important to us. We have strategically invested in technology and tools to help our associates succeed and collaborate whether they are in the office or working remotely.
Viewing 541 - 543 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.