Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
Sep 26, 2019

Love working here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of very smart and driven people working here. It is a very friendly environment and coworkers are willing to help even when everyone is so busy! I take advantage of the perks around the new office - ping pong, food trucks, casual attire, and onsite gym. You get a lot of autonomy and flexibility here and can quickly make an impact if you want to.

Cons

There is a very high volume of work to be done, which is great because you are challenged and constantly growing, but it can also be somewhat stressful at times.

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Availity Response
6y
Thank you for taking the time to write such a positive review. As a fast-paced, high-growth company, we understand that it can get stressful around here sometimes, which is why we strongly encourage a healthy work/life balance.
2.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people and the building is new.

Cons

Medical insurance is high deductible. Lots of office politics. Favoritism is rampant. Upper management is disconnected from the developers. Lots of big egos. New people are always being hired so the company isn’t so efficient. Some people get a chance to grow here, others obviously are left spinning their wheels. Probably why so many people leave.

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Availity Response
6y
Thank you for taking the time to write a review. Addressing issues head-on is the best way to bring about change, and we hope you are driving this kind of dialogue with your Manager as they are in the best position to help you with your career aspirations and work/life balance. If you and your manager need help brainstorming, please reach out to your HR/People Partners – career development is their passion. For example, we’re proud of how many great associates start in our call center and grow to ever greater roles in the company. Yes, we offer varying levels of high-deductible health plans with healthcare spending accounts with generous company contributions and Wellness reimbursements as part of our benefits package. This format allows you to pick a plan that best fits your needs while empowering everyone to make educated decisions in their care and in how they choose to spend their healthcare dollars. As for egos, we’re far too important to address that problem….Kidding! Please, we mean it when we say this is important to us – please reach out so we can understand and help you personally.
1.0
Sep 12, 2019

Research before you join

Recommend
CEO approval
Business Outlook

Pros

Good location Flexibility in schedule but very long hours ( in office or at home)

Cons

The top leadership is out of touch with the employees. Layoffs every year with no warning No direction that filters down in a meaningful manner Employee communications has gotten worse Keep adding to executive team Not enough employees in certain areas of the business to get the work completed More concerned about spending money that what really counts

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Availity Response
6y
Thank you for taking time to write your review—we value your feedback. We agree on your “Pros” for sure - our new, state-of-the-art Jacksonville headquarters is conveniently located in the heart of Southside, just a stone’s throw away from some wonderful shops, restaurants and activities in the Town Center. It’s also very central to most residential areas in the Jacksonville area, making it an easy commute from the beaches, St. John’s county, or downtown Jacksonville areas. Regarding the “Cons”, it is true that we did do a large restructure earlier this year, but our strategy is set and it’s one of growth and expansion. With regard to employee communications, the HR team alone has 3 sets of chat sessions happening at this time and one of them is about work/life balance – get yourself invited to one of those so we can learn more about why you feel that way and do something about it. At Availity, we welcome difficult, honest discussions and will work to make improvements where it makes sense. As I’m sure you’re aware, each year we conduct employee pulse surveys to see how employees feel about working at Availity and about our leadership. We openly share survey results with our employees. Are we perfect? No! But are we committed to continuous improvement, ABSOLUTELY! In addition to quarterly All Employee meetings, we regularly send email announcements, and recently introduced an internal video series to keep employees informed about what is happening at our company. We also encourage quarterly check-ins for every employee with their manager. This is your opportunity to ask for direction, if you’re feeling lost. Is there a lot of work to do? Yes! Business is good, and everyone is busy—we know that. We still encourage a healthy work/life balance and recognize that some times might be more demanding on associates than others. We appreciate their flexibility and commitment during these times and strive to be equally flexible on the other side.
Viewing 565 - 567 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.