Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
3.0
Mar 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Good physician billing and clearinghouse products

Cons

If you're not in Jax or indy, you're on an island

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Availity Response
5y
Thanks so much for taking the time to write a review. It’s great to see our products get a positive mention on Glassdoor; thank you! Pre-covid, we may have agreed that there were some challenges around including remote associates. But after going 100% remote in March 2020 (Wow, it’s been a whole year!), we’ve dramatically improved our internal communications and digital workflows. In 2019, we implemented Microsoft 365 (M365). In 2020, we spent a lot of time digging into these new tools—leveraging chat, Teams, video, outlook, Yammer, and others to improve the way we work and better align the company. Our working style will be forever changed, from remote to semi-remote to super flexible – we're excited about it all. So, we’re sorry that you felt that you were on an island—if only you had said something sooner—we might have been able to help. Again, thank you for your comments. We wish you all the best in your future endeavors.
3.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot of hard working intelligent co-workers.

Cons

They have a hard time managing the workload of their hard working intelligent workers.

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Availity Response
5y
We agree! Spending every day with hard-working, smart people is THE BEST. But our colleagues are more than that—they’re also kind, generous, thoughtful, innovative, energetic, fun, athletic, competitive, diverse, and more. Our people and our culture are the heartbeats of our organization. It’s hard to respond to your workload comment without knowing your role in the business. We can say that we have been busy, and that business is good. There’s no lack of work, but there are also tons of opportunities to learn new skills, work with new teams, or grow professionally at Availity. Our culture thrives when we find that sweet spot of balancing work and life, which is why we offer several personal and professional development resources to help you do just that. From unlimited PTO to step challenges, from Individual Development Planning to community volunteering, there’s something for everyone here at Availity. If your workload is an issue for you, please make time to talk with your manager. They can help you prioritize and map out your projects so that they’re more manageable. Thank you for taking the time to write a review.
3.0
Dec 3, 2020

If only words mattered versus reality.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hard working majority of associates. Fun work. Fun activities.

Cons

Stress and battles between teams and leaders in enterprise. Very little room to grow. Politics wins over what’s best to do. Favoritism is huge.

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Availity Response
5y
Thank you for taking the time to write a review. We are so glad that you enjoyed your time at Availity—we couldn’t agree more that we work with some of the best and brightest in the industry, and we love what we do. We even became a Great Place to Work-certified company in 2020. At Availity, we value feedback from our associates and use it to improve our processes and culture. Unfortunately, it sounds like you found yourself in a stressful environment of competing priorities. If you were still here, we would recommend that you set time with your manager to discuss your situation and if that kind of conversation didn’t prove fruitful, we’d ask you to share the feedback with your HR Business Partner or anyone in the management chain. We have an open-door policy and take action when we see themes. It sounds like this took longer than it should have and for that we’re sorry. If someone leaves Availity, we, we want it to be for the right reasons – a better opportunity for them or their spouse/family, a growth opportunity in an area that we don’t have at Availity, or maybe they want to change their career path. We don’t like seeing associates leave out of frustration; that’s why we encourage an open and inclusive dialog, so we can address issues head-on and try to make Availity a great place to work for everyone. Thank you again for your review. We wish you all the best in your future endeavors.
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Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.