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      Availity

      Engaged Employer

      Availity reviews

      3.8

      71% would recommend to a friend

      (691 total reviews)
      avatar

      Russ Thomas

      86% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      691 reviews
      3.0
      Sep 20, 2018

      QA Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good access that facilitates testing

      Cons

      Not a very trusted and supportive work place

      1.0
      Sep 4, 2018

      Life sucking call center

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outside of the call center Availity is great environment to work in. It has longer open hours allowing for a more flexible schedule which is great. They are very understanding for time off.

      Cons

      I would not work in the call center at Availity. Other departments are great to work for. The call center is poorly managed. It is a very draining and toxic environment. Many false promises for promotions and training. We were often told we would be trained in certain area next week, then its next month, then you are forgotten about. They have spread themselves too thin.

      avatar
      Availity Response
      7y
      Thank you for sharing your experience at Availity. We have a very high standard for our customer service team so that we can provide best in class service to our customers who need our help. It is a priority to inspire our employees to be curious, stretch and grow through participation in engaging work that really makes a difference in the quality of healthcare information. We post jobs, support development and communicate company information. Ofcourse we can always improve! Let us know your suggestions by reaching out to us at AvailityHR@availity.com. We appreciate your feedback.
      4.0
      Aug 17, 2018

      R = zero

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced, new technology, constant challenges, continuous evolution and forward thinking.

      Cons

      Difficult balance between security and usability.

      Viewing 586 - 588 of 691 Reviews
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      ReviewsAvaility reviews

      Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.