Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
4.0
Oct 24, 2024

So Far So Good

Recommend
CEO approval
Business Outlook

Pros

The attention to being customer focused and creating a product for customers. The Onboarding process was wonderful and detailed. The Org group that I work for is very helpful in getting you up to speed on what Availity does.

Cons

There are alot of systems to learn.

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Availity Response
1y
We are thrilled to have you as part of the Availity team and are delighted to hear about your positive experiences. It is great to know that the customer-focused approach and the detailed onboarding process have made a strong impression on you, and we’ll be sure to share that with the onboarding team. Your feedback about the helpfulness of your Org group in getting you up to speed is greatly appreciated. While we understand that there are many systems to learn, please be assured that we are here to support you and encourage open and honest communication with your manager every step of the way. Your growth and comfort within the company are important to us, and we are confident that, with time, you will become even more adept with our systems. Thank you for being a valuable part of our team. We look forward to seeing your contributions and continued success at Availity!
5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

amazing company culture, great benefits, very challenging and innovative

Cons

Still gearing to cloud, so some tools and processes are a bit outdated

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Availity Response
1y
We appreciate you taking the time to share your feedback! It's great to hear that you enjoy some of the many aspects of what makes us a Great Place to Work™ – our amazing culture, a wide array of benefits, and a place that challenges you and allows you to be innovative. Our migration to the cloud is a huge accomplishment for our company; we welcome your feedback on updating processes and tools. Please be sure to share your ideas with your manager. We are a growing company, and with that comes transition. We appreciate our associate's collaborative spirit as we grow together, ensuring we continue improving. Thank you again for your five-star review! We're so glad you're on the team.
5.0
Sep 29, 2024

I love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH Flexibility Customer Service Education

Cons

High call volume High expectations at times

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Availity Response
1y
Thank you for your five-star review! As a growing organization, we always strive to offer continuous learning opportunities for our associates. We’re thrilled you’re enjoying our flexible work environment; it’s one of the many factors contributing to our fantastic culture. Our Client Services position is one of our most important roles, with room to grow throughout the organization. We hear your concern about high call volume and always encourage open communication with management to find the best solutions to balance expectations. Thank you again for your review. We’re so glad to have you on the team!
Viewing 109 - 111 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.