Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 723 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Technical Support Specialist (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 60 reviews)); "Good benefits and PTO." ((in 59 reviews)); "Work life balance is good" ((in 43 reviews)); "Pay is good and company is growing so very stable" ((in 33 reviews)); "Unlimited PTO which is encouraged" ((in 33 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 18 reviews)); "Favoritism is rampant." ((in 6 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(692 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

692 reviews

5.0

Sep 7, 2023

Growing Company with opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Availity is growing and there are a lot of opportunities on a variety of teams. Everyone understands the overall goals of the organization. Russ, the CEO, sends out a weekly email to talk about successes and the organizational strategy. Unlimited PTO, 100% remote work for most roles.

Cons

As part of a growing company, there can be challenges, usually with communication and documentation. There is a lot of knowledge in individuals, that hasn't been documented and often processes are just "known".

Availity Response

2y

Many thanks for this glowing review. We couldn’t agree more about our growth, opportunities for advancement, the company’s transparency starting at the top with Russ Thomas, unlimited PTO, and remote work that creates a healthy work/life balance. These are just a few things that have helped us to continue to be a certified Great Place to Work™ in several different categories. As a growing company, each associate can help us improve our processes. If you haven’t already, please share your suggestions for improvement with your manager. We want to hear your ideas! We thank you again for your review and are so happy you are part of our team.

5.0

Sep 4, 2023

Great benefits for work life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO, friendly and inclusive environment, flexible scheduling

Cons

Training resources are scarce depending on the team

Availity Response

2y

Thank you for this great review. We are so happy you enjoy the unlimited PTO and flexible scheduling, contributing to a healthy work/life balance. Availity strives to provide an open and inclusive work environment so everyone can excel professionally and personally. We are a continuous improvement organization that is constantly looking to improve and refine our processes. We value your feedback on team training, so please share your ideas with your manager. Thank you again for your review. We are delighted to have you on Team Availity.

5.0

Sep 1, 2023

Five Thumbs Up

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

- coworkers and managers are great - I have felt very supported career growth-wise - unlimited PTO - It’s not the “Unlimited PTO but no one ever uses it kind” if you know you know - 401k match - instant benefits on hire - opportunities for advancement in company vertically or laterally

Cons

- parental leave benefits are quite behind the times

Availity Response

2y

Thank you for this delightful review. It is great to see that you are embracing the tremendous benefits that Availity offers starting on day one – unlimited PTO, 401k match, health | vision | dental insurance, and work-station setup – to name a few. When you work here, you enjoy being part of an incredible and diverse team, enjoy a healthy work/life balance, grow your skills, and have the support needed to succeed. Thank you again for your review. We are thrilled you are part of the Availity team.

Viewing 175 - 177 of 692 Reviews

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Availity

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Growing Company with opportunities

Great benefits for work life balance

Five Thumbs Up

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