Avalara reviews

3.1

49% would recommend to a friend

(1,567 total reviews)
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Hugo Sarrazin

55% approve of CEO

49% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 22, 2026

Think twice before accepting an offer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and exposure to modern cloud technologies and large-scale systems.

Cons

In over 10 years of working across multiple companies, this was one of the most unstable and politically driven engineering environments I have experienced. The company appears heavily influenced by stack-ranking and performance-based exits, with layoffs or forced resignations happening regularly across teams. Employees can deliver significant work, receive positive feedback, and still suddenly face rating downgrades or pressure to resign without clear transparency. I worked extensively on infrastructure, observability, deployment automation, migration efforts, and reliability improvements under high-pressure timelines. Despite putting in strong ownership and long working hours to deliver critical initiatives, the overall culture did not feel consistently merit-driven or supportive. There were also noticeable gaps in operational maturity and engineering standards. Concerns around observability, monitoring quality, release management, and long-term reliability practices were often deprioritized in favor of short-term delivery pressure. Another major concern was the lack of transparency from leadership. Employees had very little visibility into the actual state of the company, long-term direction, or business health. Communication in all-hands meetings often remained very high level without giving employees real confidence or clarity. Frequent reorganizations, shifting priorities, and internal politics created a stressful and uncertain work environment. Attrition appeared consistently high, and long-term job stability felt weak across multiple teams. Overall, I would strongly advise candidates to evaluate other opportunities carefully before joining and consider this company only if they are fully comfortable with a highly political and unstable environment. * Stack-ranking culture * Frequent layoffs and forced exits * High attrition * Lack of transparency in performance evaluation * Constant organizational instability * Engineering quality often compromised for short-term delivery

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Avalara Response
1mo
Thank you for taking the time to share your experience. We strive to create a fair and supportive environment for all employees, and we’re sorry to hear you feel we missed the mark. We appreciate your feedback.
2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good pay at start - Insightful Training - NSA

Cons

- No promotions or career growth opportunities - Salary increments are not satisfactory - Favoritism is very noticeable within the team - Leads/accounts are not distributed equally among reps - Some reps use unethical practices and still achieve targets consistently Even after multiple complaints, no strict action has been taken — only verbal communication saying such things should not happen going forward -Hardworking employees often do not get the recognition or opportunities they deserve, while others do and get club trips as well When these concerns are raised, leadership says this has been happening for years and cannot be changed much

avatar
Avalara Response
1mo
Thank you for taking the time to share your experience. We want all Avalarians to feel supported and valued. We’re sorry to hear you feel we missed the mark. If you’re open to continuing the conversation with us, please contact avalisten@avalara.com.
Viewing 46 - 48 of 1,567 Reviews

Glassdoor has 1,767 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.